Havas

Strategic Account Manager - Quick Service Restaurant

In short

This Strategic Account Manager role at a leading global online food delivery platform (Just Eat Takeaway.com) owns and grows relationships with major Quick-Service Restaurant (QSR) chain partners. The job centers on joint business planning, data-driven commercial strategy, and presenting QBRs to senior leadership, requiring strong analytical skills and proven key account management experience. It is an onsite office role based in London.

About this role
As the food delivery landscape continues its exciting evolution, the Strategic Accounts team is at the forefront, driving unparalleled success for our biggest and most beloved brand partners.
We are seeking a high-impact Strategic Account Executive to join our dynamic Quick Service Restaurant (QSR) team. This isn't just a job; it's an opportunity to dive into a challenging and highly visible role, directly influencing the commercial success of major Quick Service Restaurant partners on the Just Eat platform. You'll move beyond traditional account management, acting as a true strategic consultant and growth driver, with a unique blend of responsibility that offers significant scope for impact and career progression.
These are some of the key components to the position:
•Responsible for the ownership and management of (QSR) Quick-Service Restaurant Chains and holding responsibility for high-level commercial planning, joint business planning and its execution.
•Uncover strategic opportunities and pinpoint crucial challenges by converting intricate data into clear, actionable stories that guide decision-making to maximise revenue, grow order volume and enhance operational efficiency as well as customer experience.
•Lead the drafting and execution of Joint Business Plans (JBPs), defining clear objectives, tracking performance and required deliverables. Ensuring internal JET stakeholders are as aware of progress as our restaurant partner.
•Drive accountability and growth by preparing and presenting strategic QBRs to senior leadership (internal & external), transforming performance insights into clear partnership led actions.
•Drive project outcomes by influencing and coordinating cross-functional teams and proactively managing complex client-side relationships to resolve challenges and accelerate initiatives.
•Lead the coordination of weekly trade reports and in designing, forecasting and implementing innovative marketing & growth plans to drive commercial outputs.
•Drive project outcomes by influencing and coordinating cross-functional teams and proactively managing complex client-side relationships to resolve challenges and accelerate initiatives.
What will you bring to the team?
•Proven experience in key account management, business development on large scale businesses.
•Strong analytical and data skills with the ability to translate data into actionable strategies.
•Expertise in leading QBRs and presenting insights to senior stakeholders.
•Excellent relationship management skills, influencing partners for mutual growth as well as key internal senior stakeholders.
•Highly organised with the ability to prioritise and manage multiple projects.
•A proactive, self-starter mindset with a track record of delivering results.
•Passion for the food and hospitality industry, with a deep understanding of the Restaurant market and wider industry trends.
Benefits
•Collaborative team culture
•Clear career growth path and opportunities
•£81 monthly takeaway spend allowance
•25 days holiday + birthday leave & bank holidays (option to buy/sell up to 5 extra days)
•Bonus holidays or cash rewards after 5 & 10 years of service
•Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave
•Private medical & dental insurance, pension contributions & life assurance (4x salary)
•Full sick pay, volunteering leave & well-being support programs
•Free eye tests, brand discounts & cycle-to-work scheme
•Diversity & Inclusion programs including mentorship and wellness programs, global career opportunities
•Access to world-class training resources

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