Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of the recruitment team will provide more details.
Role Summary
The incumbent is responsible for support of daily back office operations of the Standby L/C Section and other Trade Finance Products:
(a) Monitor and ensure issuance of Standby L/Cs and amendments in a timely manner;
(b) Ensure accurate processing of transactions and proper booking of liabilities and fees in Trade 360 System;
(c) Ensure accountability of all commissions, in accordance with the instructions from front/middle offices and Standard Operating procedures;
(d) Enforcement of all operational procedures and controls.
To assist the Section and department in achieving its goals, the incumbent is assigned the following functions:
1.Workflow Management
2.Verification
3.Quality Control and Customer Service
4.Staff and Performance Management
5.Compliance policies and procedures
6.Special projects
7.Provide Operational/Technical Support including draft reviews and comments for all U.S. Branches
8.Ensure all queue verifications in Trade 360 System are performed and appropriate actions are taken
9.Key System Liaison and responsible for all T-360 System related issues/UAT and interface related to OVS and Hotscan Systems. Responsible for customized BO reports and System related investigations including GL breaks
10.Monitor WIP/Suspense and AR accounts and report to Management on overdue and unusual entries/differences, coordinate with respective Unit Managers in quick resolution. Respond to Audit and Comptrollers inquiries and investigations
11.Liaison responsibilities for SOX certifications, procedures and audits
Designated as a Business Continuity Key Staff Member in case of continuity issue.
Workflow Management
Monitor the daily operations of the Standby L/C Section and workflow supervision. Ensure output satisfies corresponding process requirements and priorities. Reconcile and account for all incoming items/work and 'processed output' in accordance with established procedures and controls. Maintain and oversee overdue and/or delinquent transactions, section's output reports, pending items, records and files. Responsible for accurate LC liability and commission postings. Provide timely support to new business initiatives of front offices particularly, commodity financing deals and ACB customers. Coordinate and ensure all Fronting LCs and Commodity Financing LCs are executed properly and promptly.
Verification
Review L/C and Amendment Queues in Trade 360 System and ensure that all L/C's are issued and amendments are processed and released as requested. Verify and release L/Cs, amendments, drawings, payments, LC fee, bills and sign negotiable instruments in timely manner in accordance with the authorization limits established by Executive Management. Ensure all default, principal and interest draws are in compliance with the LC terms and conditions and comply with internal procedures and compliance requirements.
Quality Control and Customer Service
Provide technical and System support and guidance to staff members, Account Officers, Middle Office, all US branches and Customers on Standby LCs. Respond to inquiries received from customers, front/middle offices, internal auditors and correspondent banks, providing accurate and timely information in resolution of such queries. Identify discrepancies and/or inefficiencies in customer support efforts and ensure that they are corrected, documented and implemented. Assist the Manager (or the Management) in identifying risk areas and implement/monitor practices to reduce and/or prevent risk opportunities. Update procedures as and when changes to workflow process, system enhancements and internal controls are effected. Conduct quality control meetings to enhance customer service and customer first initiative.
Staff and Performance Management
Supervise workflow assignments and ensure the work is processed in timely manner. Discuss and assess team members' performance and production and escalate any issues to the Management. Provide system training where required and ensure team is equipped with the necessary knowledge and skills. Timely reporting to Management on staff performance issues, productivity and incidents.
Compliance
Enforce bank's compliance policies and procedures. Ensure implementation of all compliance regulations including OFAC/BSA/AML/JFEL/Anti-boycott regulations in the Section's operations. Ensure the Staff receives proper training in all regulatory and bank compliance issues. Enforce applicable internal policies and procedures including HO as related to Trade Finance products and operations.
Special Projects
Handle special investigations, reports and assignments to support department Management's goal.
Requirements
•Undergraduate Degree. Certificate or courses or any specialized training/exposure in International Trade, Trade and Commodity and Supply Chain Financing is a plus.
•5-10 years of banking experience with 2-3 years of Standby LC operations experience.
•Knowledge and experience in processing of SBLCs and billing/fee invoices required.
•Experience in SBLC draft reviews and technical support is a plus. Knowledge and experience of transaction processing in T-360 System, GPP, BESS and Hotscan Systems is a plus.
•Sound knowledge of UCP, ISP, URDG and ISBP.
•Experience and background in Commodity Financing and Project Finance is a plus.
•Ability to support and provide teamwork with focus on quality and prompt customer service.
•Strong inter-personal skills, verbal and written communication skills and ability to work in an automated system environment required.
The typical base pay range for this role is between $89K - 104K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, the Total Rewards program provides colleagues with a competitive benefits package that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
