Palo Alto Networks

Sr. Staff Site Reliability Engineer

In short

This Senior Staff SRE role is on the Cortex Observability team at Palo Alto Networks, building and operating observability systems (metrics, tracing, logging) for a large-scale GCP environment powering the Cortex SecOps platform (XDR, XSIAM, XSOAR, XPANSE). It requires deep expertise in cloud monitoring, incident management, and automation, plus participation in follow-the-sun on-call coverage. The role is office-based at the company's California headquarters and does not offer visa sponsorship.

Job Summary
The Cortex team builds and delivers the industry's most advanced SecOps platform, consisting of XDR, XSIAM, XSOAR, and XPANSE. As a member of the Cortex DevOps team, your role involves operating and maintaining a large-scale GCP environment, including the design, implementation, and continuous enhancement of our comprehensive observability systems. To meet the opportunities that such a role provides, you will have a deep knowledge of modern observability and monitoring tools and practices, having managed high cardinality metrics, implemented tracing, and operationalized large scale logging solutions. As part of this role, you will collaborate closely with our engineering teams to develop innovative solutions that provide clear and actionable insights into our systems' performance and health.
As a Senior Staff SRE with the Cortex Observability team, you will:
•Cloud Expertise: Utilize your expertise in monitoring cloud platforms, particularly GCP, to optimize our infrastructure, leveraging cloud-native technologies.
•Monitoring Expertise: Improve monitoring processes, alerts, and metrics. Work with development teams to ensure that all of our services have the right monitoring and metrics in place so that we detect problems before our customers do.
•Incident Management: Leverage incident management processes to ensure efficient resolution of system issues and minimal impact on services.
•Automation: Automate complex monitoring and alerting tasks by building tools for cloud operations, such as automated remediation of known issues and auto-scaling.
•Continuously Improve: Stay up-to-date with cutting-edge technologies, evaluate their potential impact on our operations, and implement them when appropriate.
•On-Call: Provide follow-the-sun operational coverage in the production of our Observability infrastructure.
•Collaborate: Work with our Engineering team to influence the operability of the product and ensure the reliability and availability of our services.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus.
$126,500.00 - $204,600.00/yr
Immigration Sponsorship
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

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