About us
Postbank Filialvertrieb AG advises the 12.5 million Postbank customers nationwide on financial services and non-banking products, e.g. post services. We place particular value on advice and collegial exchange at eye level.
Your tasks
•As a customer advisor (d/m/w), you independently take on needs-based advice for our wide range of financial products.
•You build sustainable customer relationships through personal conversations and telephone contact.
•You take responsibility for customer care in your branch.
•You work closely and trustingly with your branch team.
•You organize your working day independently and are a competent contact person for your customers on all financial matters.
Your profile
•Sales talent with enjoyment of working with people from a wide variety of backgrounds.
•Successful commercial training – ideally as a bank clerk (Bankkaufmann/-frau) – or several years of professional experience, ideally in customer advice or sales.
•Career changers who enjoy dealing with people are welcome.
•High service competence and resilience in everyday work, as well as openness to rapidly changing conditions.
•High interest in financial topics and economic contexts.
•You use AI-supported applications and digital tools purposefully to prepare, conduct and follow up on your customer activities, and bring openness to new technologies. You act responsibly, critically evaluate AI results, and ensure secure handling of data.
Your benefits
•A secure, permanent and responsible job in a motivated/dynamic and helpful team awaits you.
•You benefit from a good salary, Christmas and holiday pay, as well as attractive performance-related compensation.
•Our collective agreement offers a 38.5-hour week for a balanced work-life balance.
•Part-time employment is possible by arrangement.
•As Postbank Filialvertrieb AG, we have been awarded by berufundfamilie gGmbH for our family-conscious personnel policy.
•We offer clear career paths and diverse development opportunities - for example as a specialist (d/m/w) or manager. Only your ability counts for us - not an academic title.
What we offer you
We offer a wide range of benefits covering all your professional and personal needs.
•Emotionally balanced: A positive attitude helps us master everyday challenges - professionally and privately. Benefit from offers such as counseling in difficult life situations and offers to promote mental health.
•Physically fit: With offers to maintain your personal health and a supportive professional environment, the bank helps you stay physically fit. Benefit from offers such as extensive check-up examinations, vaccination offers and advice on healthy living.
•Socially connected: Exchange with others opens new perspectives, advances us professionally and personally, and strengthens our self-confidence and well-being. Benefit from offers such as support from the pme Familienservice, the FitnessCenter Job, flexible working time models (e.g. part-time or job tandem), as well as an extensive culture of diversity, equal opportunity and participation.
•Financially secure: The bank secures you not only during your active career but also financially for the future, and supports your flexibility and mobility - whether private or professional. Benefit from offers such as pension contribution plans, banking services for employees, company bike or the Deutschlandticket.
Additional information
The position is offered full-time and part-time.
Contact: Deutsche Bank AG · Bianka Henning · Deutsche Bank Human Resources, phone 0228-920-32222
