About the Role
We are looking for a Senior Solution Architect to join our Marketing Technology & WebOps team. In this role, you will leverage your in-depth knowledge of the Salesforce platform to design, build, and optimize marketing technology solutions that power Wiley's global marketing operations. You will work closely with architects, engineers, and product owners to create complex applications and integrations, while leading and mentoring a development team to deliver at the highest quality standards across both functional and non-functional areas.
What You Will Do
•Lead solution design and hands-on development across the Salesforce Marketing Cloud ecosystem, with a particular focus on Pardot (Salesforce Account Engagement), and SFMC (Salesforce Marketing Cloud).
•Architect and deliver integration solutions connecting Salesforce with enterprise platforms such as CRM, CMS, analytics tools, CDPs, and data warehouses using iPaaS platforms (e.g., MuleSoft, Zapier, Workato), APIs, and ETL/ELT patterns
•Serve as the technical authority for marketing technology decisions: evaluating trade-offs, defining standards, and ensuring scalable, maintainable solutions
•Lead and guide offshore and onshore development teams, conducting code reviews, enforcing best practices, and driving continuous improvement
•Partner with product owners and business stakeholders to translate marketing requirements into technical designs and delivery plans
•Own the end-to-end solution lifecycle: from discovery and design through build, testing, deployment, and post-launch support
•Ensure commitment to quality by establishing and upholding standards for performance, security, data integrity, and documentation
•Contribute to the platform roadmap by identifying opportunities for automation, consolidation, and innovation across the MarTech stack
What We Are Looking For
•8+ years of experience in Salesforce development and solution architecture, with significant hands-on build experience (not purely advisory)
•Deep expertise in Pardot / Salesforce Account Engagement: automation rules, engagement studio, scoring models, custom redirects, API integrations, and B2B Marketing Analytics
•Strong working knowledge of Salesforce Marketing Cloud (SFMC): Journey Builder, Automation Studio, AMPscript, SQL, and data extensions
•Proven experience designing and implementing integrations using middleware and iPaaS platforms such as MuleSoft, Informatica, Dell Boomi, Zapier, Workato, or Tray.io, as well as native Salesforce APIs (REST/SOAP)
•Experience leading or managing development teams in an Agile delivery environment
•Solid understanding of data architecture, data modelling, and CRM data flows within a Salesforce ecosystem
•Familiarity with adjacent marketing and analytics platforms (e.g., Adobe Analytics, CDPs, BigQuery, AEM, Webflow) is a strong plus
•Salesforce certifications (e.g., Marketing Cloud Consultant, Pardot Specialist, Platform Developer I/II, Application Architect) are highly desirable
What Will Set You Apart
•Experience working in a large, global publishing, media, or education company
•Track record of managing vendor and offshore delivery teams alongside internal engineering
•Ability to communicate complex technical concepts clearly to non-technical stakeholders
•A proactive mindset: you identify problems and opportunities before they are escalated to you
About Wiley
For more than 200 years, Wiley has transformed knowledge into discoveries that shape the world. Its global team of innovators, creators, and experts drives what's next in science, education, and publishing.
Compensation
The salary range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting, for roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. The ultimate salary offered may be higher or lower based on geographic location, skills, and competencies.
Salary Range: 67,700.00 GBP to 96,900.00 GBP
