Intellias

ServiceNow AI engineer

In short

This remote role involves leading the design, development, and delivery of AI-powered solutions on the ServiceNow platform (Build Agent, Now Assist, Generative AI, AI Agents) for a global manufacturing client's digital and e-commerce initiatives. Intellias is an IT outsourcing/consulting company. The role requires 5 years of ServiceNow platform experience including solution design, development, or architecture, plus hands-on experience with ServiceNow AI capabilities, Build Agent, IDE and Fluent development.

About the Role
Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value. Our client is the fastest-growing global manufacturing company — an international corporation with over a hundred years of history, internationally recognized brands and Reduced-Risk Products. Intellias' mission is to support its strategy and efforts in the Digital and e-commerce space (e-commerce and other apps, mobile apps, payment gateways, loyalty system, search engine, employee management, identity management, etc.)
Responsibilities
•Lead the design, development, and delivery of AI-powered solutions on the ServiceNow platform, leveraging capabilities such as Build Agent, Now Assist, Generative AI, AI Agents, and related technologies.
•Remain hands-on in solution architecture, design reviews, technical problem solving, proof of concepts, and complex AI implementations.
•Identify opportunities to embed AI capabilities across business processes, workflows, and platform services to maximize business value.
•Evaluate emerging ServiceNow AI capabilities and industry trends, providing recommendations on how they can be applied within the organization.
Requirements
•5 years of experience working with the ServiceNow platform, including solution design, development, platform engineering, or architecture roles.
•Strong hands-on experience with ServiceNow AI capabilities, particularly in designing, configuring, and implementing solutions using Now Assist and/or agentic AI capabilities.
•Hands-on experience in ServiceNow Build Agent, IDE and Fluent developments.
•Clear communicator and problem solver.
Conditions
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That's why we offer a range of benefits that support your well-being and charge your professional growth.

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