CNX

Senior Technical Delivery Manager

In short

Senior Technical Delivery Manager role at Concentrix (CNX), leading large-scale software and digital transformation programs by coordinating Agile delivery teams, product, engineering, and business stakeholders. Based onsite 4 days per week in Bellevue, WA, the role demands 10+ years of Technical Program/Delivery Management experience, strong Agile/SDLC expertise, and Jira governance skills, with preferred experience in telecom and cloud platforms (Azure, AWS, GCP). Base salary is $92,250–$140,000 plus incentives, and candidates must be legally authorized to work in and reside in the United States.

About the Role
We are seeking an experienced Senior Technical Delivery Manager to lead and drive the successful delivery of large-scale software and digital transformation initiatives. This role requires a strong blend of technical expertise, Agile program leadership, and stakeholder management to coordinate multiple cross-functional teams and ensure timely, high-quality delivery.
The ideal candidate has a solid background in software engineering, Agile delivery, product execution, and enterprise-scale program management. You will serve as the key liaison between business stakeholders, product teams, engineering, architecture, and leadership teams, ensuring strategic objectives are translated into measurable outcomes.
Location: Bellevue, WA (Preferred) - Onsite 4 Days per Week
Key Responsibilities
Delivery & Program Management
•Lead multiple Agile teams and delivery streams simultaneously.
•Drive end-to-end program execution from planning through deployment and post-release support.
•Establish project roadmaps, milestones, timelines, dependencies, and delivery plans.
•Proactively identify, manage, and mitigate project risks and blockers.
•Provide executive-level reporting, delivery metrics, and status updates.
•Ensure alignment across product, engineering, architecture, QA, and business teams.
Product Management & Business Alignment
•Partner with business stakeholders to gather requirements and define priorities.
•Translate business objectives into actionable product and technical roadmaps.
•Facilitate backlog grooming, sprint planning, release planning, and stakeholder reviews.
•Balance competing priorities and maintain focus on business outcomes.
•Champion Agile best practices and continuous process improvement.
Technical Leadership
•Collaborate closely with engineering teams, architects, and technical leaders.
•Understand system architecture, APIs, integrations, cloud platforms, and technical dependencies.
•Drive adherence to SDLC best practices and modern software delivery frameworks.
•Support solution design discussions and guide technical decision-making.
•Act as a trusted advisor to both business and technical stakeholders.
Agile Delivery & Jira Governance
•Lead Agile ceremonies including sprint planning, retrospectives, daily stand-ups, and release readiness reviews.
•Manage Jira workflows, dashboards, reporting, and delivery metrics.
•Monitor team capacity, velocity, dependencies, and delivery health.
•Use data-driven insights to improve predictability, efficiency, and delivery performance.
AI-Driven Productivity & Innovation
•Leverage AI-enabled tools to enhance project planning, documentation, reporting, and team productivity.
•Utilize platforms such as Microsoft Copilot, Jira AI, ChatGPT, Gemini, Claude, or similar technologies.
•Identify opportunities to streamline delivery processes through automation and AI-assisted workflows.
•Drive adoption of innovative practices that improve delivery quality and speed.
Required Qualifications
•10+ years of experience in Technical Program Management, Technical Delivery Management, Product Management, or related leadership roles.
•Strong understanding of Agile, Scrum, SDLC, and enterprise software delivery practices.
•Proven experience managing large-scale, complex technology programs.
•Exceptional stakeholder management and communication skills.
•Experience leading cross-functional teams in fast-paced environments.
•Strong analytical, problem-solving, and decision-making abilities.
•Demonstrated success delivering software products and enterprise technology solutions.
Preferred Qualifications
•Experience within Telecommunications, Wireless, Enterprise Technology, or Digital Transformation environments.
•Experience leading distributed onshore and offshore teams.
•Familiarity with cloud platforms including Azure, AWS, or Google Cloud Platform (GCP).
•Experience with APIs, microservices, system integrations, and modern architecture patterns.
•PMP, SAFe, Scrum Master, Product Owner, or related certifications.
Compensation & Benefits
The base salary for this position is $92,250 to $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is 11/09/2026. This position is for an existing, immediate vacancy, and the company is seeking to fill this role with an individual who can start as soon as possible.
Only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

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