Team Overview
The Senior Product Manager, Messaging Solutions will lead customer-facing product work across enterprise messaging services, translating customer needs and technical requirements into scalable offerings. This role will partner across engineering, legal, finance, and other internal teams to guide products through technical and business reviews, support customer demonstrations, and strengthen messaging capabilities.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
•Define and manage product vision, strategy, and roadmap aligned to business objectives.
•Gather customer, market, and stakeholder requirements and translate them into product priorities.
•Partner with Engineering and Data Science teams to deliver scalable, data-driven product capabilities.
•Evaluate market trends, competitive offerings, customer needs, and regulatory requirements.
•Develop business cases and prioritize investments that drive customer value and commercial growth.
•Monitor product performance and customer adoption metrics to identify opportunities for optimization.
•Lead cross-functional initiatives involving technology, operations, commercial, and customer-facing teams.
•Support product launches, customer engagements, strategic partnerships, and go-to-market activities.
•Champion innovation in AI, analytics, automation, trust, and communications technologies.
Required Knowledge and Experiences
•Bachelor's degree in Business, Engineering, Computer Science, Telecommunications, or a related field.
•5+ years of Product Management experience delivering technology products from concept through launch.
•Demonstrated success building SaaS, communications, data, analytics, cybersecurity, fraud prevention, or enterprise software products.
•Experience developing product roadmaps, defining requirements, and working within Agile development environments.
•Strong analytical and strategic thinking capabilities with a data-driven approach to decision-making.
•Excellent communication and stakeholder management skills, including executive-level presentations.
•Ability to influence across cross-functional teams and manage competing priorities.
•Experience with messaging platforms, communications technologies, telecommunications, customer engagement solutions, fraud prevention, AI/ML technologies, or related domains is preferred.
Benefits
•Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options; spousal, domestic partner, and other eligible dependent coverage on select plans; tax-advantaged HSA and FSA accounts.
•Company-paid basic life and AD&D, optional voluntary life and AD&D, short- and long-term disability; optional legal plan, pet insurance, and travel accident coverage.
•Adoption assistance, fertility planning coverage, caregiver support, Dependent Care FSA with possibility of employer match, complimentary Care@Work membership, and up to 12 weeks of paid parental leave.
•401(k) with employer match and Employee Stock Purchase Plan (ESPP); financial wellness resources, career coaching, optional long-term care insurance.
•Tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, paid volunteer time off, and corporate volunteer events.
•24/7 access to professional therapy, coaching, emotional well-being programs, guided meditation, and other wellness resources.
Pay Scale Information
The U.S. base salary range for this position is $112,500.00 - $187,500 annually. The salary range reflects a reasonable estimate of compensation for this job; actual compensation is based on factors such as education, training, work experience, job-related skill set, location, industry knowledge, and the scope and responsibilities of the position. Regular, full-time non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may also be eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnion's Internal Job Title: Advisor, Product Management
Company: TransUnion LLC
