Senior Manager, FSA - Poland, Bulgaria, Czech, UK, Ireland - home or office based
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
What You Will Do
You will provide strategic leadership across feasibility and site activation operations, ensuring consistent, high-quality delivery through a team of FSA Managers while supporting broader business and organisational objectives.
Key responsibilities include:
•Leading regional or global FSA Managers responsible for feasibility, country and site strategy, regulatory activation, and study start-up delivery.
•Setting the strategic direction for FSA operations across multiple studies, programmes, or portfolios and ensuring alignment with organisational priorities.
•Driving performance through managers by establishing clear objectives, monitoring operational metrics, and ensuring proactive risk identification and mitigation.
•Partnering with senior functional leaders, project teams, and customers to shape start-up strategies and support successful clinical trial execution.
•Supporting business development activities, including proposals, bid defences, customer governance meetings, and strategic growth initiatives.
•Leading organisational change, process optimisation, and continuous improvement initiatives to enhance efficiency, scalability, and quality across FSA.
•Building leadership capability within the function by coaching, mentoring, and developing FSA Managers and strengthening succession pipelines.
•Ensuring effective resource planning, workforce strategy, and capacity management to meet current and future business needs.
•Acting as a senior escalation point for complex operational, customer, and people-related matters.
Your Profile
You will be an experienced people leader with demonstrated success in leading teams within a complex global clinical research environment.
Required qualifications and experience:
•Bachelor's degree in a relevant scientific, healthcare, or life sciences discipline.
•Extensive experience in clinical research ideally with significant expertise in feasibility, site selection, country strategy, regulatory activation, and study start-up.
•Proven success managing managers or multiple teams within a CRO, pharmaceutical, or related environment.
•Demonstrated ability to lead large global or regional organisations through periods of growth, transformation, and operational change.
•Strong strategic planning and business management skills with the ability to translate organisational objectives into operational execution.
•Experience partnering with senior customers and executive stakeholders, including participation in governance and business development activities.
•Strong financial, resource planning, and workforce management capabilities.
•Excellent communication, influencing, and leadership skills with the ability to build engagement and accountability across dispersed teams.
•Demonstrated track record of driving operational excellence, standardisation, and measurable performance improvement.
•Willingness to travel as required (approximately 15%).
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
•Competitive base salary and performance related incentives
•Health and wellbeing programmes including medical, dental, and vision coverage where applicable
•Retirement and pension plans
•Life assurance and disability coverage
•Employee assistance programmes and wellbeing resources
•Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
