About the Role
We are looking for a Senior Associate – Cash Application with 2–5 years of experience in Accounts Receivable/O2C operations. The role involves processing and applying customer payments including ACH, wire, check and lockbox receipts, performing account reconciliations, clearing invoices and credit memos, and resolving unapplied/unidentified cash, short payments, overpayments and payment discrepancies.
The candidate should have good knowledge of the end-to-end Cash Application/AR process, strong analytical and reconciliation skills, and experience with SAP. Good Excel and communication skills are required. Exposure to lockbox, automated cash application, month-end activities and process improvement/automation will be an added advantage.
Responsibilities
•Process and apply customer payments including ACH, wire, check, and lockbox receipts.
•Perform customer account reconciliations and clear invoices, credit memos, and open items.
•Investigate and resolve unapplied/unidentified cash, short payments, overpayments, and payment discrepancies.
•Review remittance details and coordinate with customers/internal teams to resolve exceptions.
•Perform cash application activities in SAP with accuracy and within defined SLA timelines.
•Support month-end closing and reconciliation activities.
•Monitor aged/unapplied cash and follow up for timely resolution.
•Maintain required process trackers and reports.
•Identify opportunities for process improvement and automation.
•Ensure adherence to process controls, quality standards, and operating procedures.
Requirements
•Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or a related field.
•2–5 years of relevant experience in Cash Application, Accounts Receivable, or O2C/I2C operations.
•Good understanding of Cash Application and Accounts Receivable processes.
•Hands-on experience with SAP is preferred.
•Good knowledge of MS Excel, including reconciliation and data analysis.
•Strong analytical, problem-solving, and attention-to-detail skills.
•Good verbal and written communication skills.
•Ability to handle high-volume transactions and meet SLA and quality requirements.
•Exposure to lockbox, automated cash application, and process improvement/automation is an added advantage.
