LBG

Senior Design Researcher (12-month FTC)

In short

This role leads and delivers qualitative design research for a specific domain within the Transport platform at a large UK financial services group, working closely with multi-disciplinary design and product teams to shape research roadmaps and influence decisions. It's a 12-month fixed-term contract requiring deep qualitative research expertise, strong stakeholder influencing skills, and the ability to operate autonomously across both strategic and tactical research studies. The team includes over 80 Design Researchers and around 500 colleagues across Design. Hybrid working is required, with at least two days a week in the Manchester, Bristol, or Cardiff office.

Job Title
Senior Design Researcher (12-month FTC)
Salary: £61,344 - £68,160
Locations: Manchester, Bristol and Cardiff
Hours: Full-time
Working Pattern: Hybrid working, involving spending at least two days per week, or 40% of time, at one of the office sites
Flexible Working Options: Hybrid Working, Job Share
As a Senior Design Researcher, you will lead and deliver research for a specific domain in the Transport platform. You will work closely with multi-disciplinary design and product teams to understand research needs and identify research opportunities.
You will shape and manage the research roadmap for your area. You will design and execute high-quality qualitative research and share actionable insights that will influence design and product decisions.
You'll be encouraged to be proactive in how you approach research, with the freedom to experiment with new methods and explore different ways of working. It's an environment where new ideas are welcomed and you'll have the opportunity to shape how research is delivered within your area.
You'll also be part of a large and supportive research and design community, with more than 80 Design Researchers and around 500 colleagues across Design. There'll be plenty of opportunity to learn from others, share ideas and draw on expertise from across the wider design community.
What we're looking for
•Strong experience working as a design/user researcher within multi‑disciplinary design or product team who can hit the ground running and operate with a high degree of autonomy
•Proven ability to work closely with design and product partners to shape direction through research
•Deep qualitative research expertise across a range of methods
•Experience delivering both strategic and tactical research studies from ground up
•Ability to synthesise complex findings from different sources (qualitative and quantitative data) into clear, impactful insights
•Confidence engaging, influencing and challenging stakeholders using evidence‑based insight
•Innovative and resourceful in finding more effective and creative ways to conduct research and deliver insights
Benefits
•A generous pension contribution of up to 15%
•An annual performance-related bonus
•Share schemes including free shares
•Benefits you can adapt to your lifestyle, such as discounted shopping
•30 days' holiday, with bank holidays on top
•A range of wellbeing initiatives and generous parental leave policies

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