Job Summary
We are seeking an experienced Senior Business Analyst to join our Transaction Banking Technology organization. This senior individual contributor will work directly with Product Owners to assess, rationalize, clarify, and prioritize business requirements, then partner with technical system owners to translate them into feasible, scalable, and actionable technology solutions.
This role spans payments, cash and liquidity management, digital channels, reconciliation, regulatory compliance, and related commercial banking capabilities. The Senior Business Analyst will also leverage AI-enabled tools to create mockups, process flows, and visual representations that enhance stakeholder understanding, alignment, and decision-making throughout the delivery lifecycle.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of the recruitment team will provide more details.
Key Responsibilities
•Develop a strong understanding of transaction banking capabilities, including: domestic and cross-border payments, cash and liquidity management, collections and disbursements, reconciliation, fraud prevention, digital channels, commercial banking operations
•Partner with Product Owners to: review, challenge, clarify, and prioritize business requirements; identify gaps, conflicts, duplication, and dependencies; collaborate with technical teams to develop effective technology solutions
•Lead requirements gathering and analysis activities, including: stakeholder workshops, current-state assessments, business process documentation, data flow analysis, functional and non-functional requirements, use cases and business rules
•Evaluate processes, systems, controls, and data flows to identify opportunities for: improved client experience, increased operational efficiency, enhanced resiliency, stronger controls
•Utilize AI-enabled tools to create: mockups, user journeys, process flows, solution concepts, visual artifacts for stakeholder alignment
•Work closely with Scrum Masters and Program Managers to convert requirements into: agile user stories, acceptance criteria, clear Definitions of Done
•Maintain requirements traceability and support: scope management, prioritization efforts, roadmap planning, change management throughout project delivery
•Assess regulatory, compliance, risk, and security impacts, including: KYC, AML, OFAC, Data Privacy, Open Banking, ISO 20022, sanctions screening
•Communicate risks, assumptions, issues, and dependencies to business and technology stakeholders
•Support: test planning, System Integration Testing (SIT), User Acceptance Testing (UAT), defect resolution, production readiness activities, post-implementation validation
Required Qualifications
•Bachelor's degree in Business, Finance, Information Systems, Computer Science, or a related field, or equivalent professional experience
•7+ years of business and systems analysis experience, including at least 3 years within: transaction banking, payments, cash management, commercial banking, related financial services domains
•Strong understanding of transaction banking and payments, including experience with: payment networks and standards, domestic and international payments, cash and liquidity management, digital banking platforms, reconciliation processes
•Proven ability to lead complex requirements initiatives involving business and technology stakeholders
•Experience with: requirements elicitation, process mapping, data analysis, business rules documentation, user stories, acceptance criteria, functional and non-functional specifications
•Experience using AI-enabled tools to: refine and synthesize requirements, create process flows and mockups, develop visual artifacts while maintaining data protection and governance standards
•Experience working in Agile or hybrid delivery environments, including: user story development, sprint participation, acceptance criteria creation, testing and implementation support
•Strong understanding of banking-related: regulatory requirements, compliance standards, risk management practices, security controls
•Excellent communication, facilitation, and stakeholder management skills with the ability to influence senior leaders and bridge business and technical teams
•Proficiency with: Jira, Confluence, Visio, other requirements and process-modeling tools
Preferred Qualifications
•Experience supporting major transaction banking or payments transformations, such as: ISO 20022 migration, real-time payments initiatives, digital channel modernization, reconciliation transformation programs
•Experience with: Virtual Account Management, ERP integrations via APIs, online and mobile banking platforms
•Experience with Loan IQ or similar commercial lending platforms, including: loan servicing workflows, payment processing, accounting events, system integrations
•Familiarity with: SWIFT, ACH, ISO 20022, APIs, event-driven integrations, cloud-based architectures, microservices, API-first design principles
•Data analysis skills, including: SQL, data models, database schemas, interface specifications, reporting requirements, end-to-end data flow analysis
•Advanced degree or professional certifications in: Business Analysis, Product Management, Agile Delivery, Payments, Financial Services
Education
•Bachelor's degree in Computer Science or a closely-related discipline, or equivalent in professional experience
Compensation
The typical base pay range for this role is as follows:
•New York / New Jersey: $145k - $188k
•Non-New York / New Jersey: $137k - $169k
Depending on job-related knowledge, skills, experience and location. This role may also be eligible for discretionary performance-based bonus and/or incentive compensation. The Total Rewards program includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
The hybrid work schedule is four days on-site and one day remote per week.
