IC

Salesforce QA engineer (auto) in fintech

In short

Senior Salesforce QA Engineer role at a global trading/fintech company, owning quality for a Salesforce CRM platform powering client onboarding, trading account lifecycle, and regulatory workflows. Requires 4+ years of Salesforce testing experience (1-2 years senior/lead), Playwright automation for Lightning UI, CI/CD integration (GitHub Actions), Postman API testing, and SOQL. Office-based in Limassol with a hybrid schedule (3 days office, 2 days home).

About the Role
IC is a global leader in trading with over 15 years of success, a strong international presence, and a team of skilled professionals, remaining at the forefront of financial technology innovation. As a Senior Salesforce QA Engineer, you will own quality for our Salesforce CRM platform — powering high-volume, mission-critical financial operations spanning client onboarding, trading account lifecycle, and regulatory workflows.
Responsibilities
•Design, build, and maintain Playwright (TypeScript/JavaScript) automation frameworks covering Salesforce Lightning UI (Lightning Web Components, dynamic locators, shadow DOM) and Apex-driven business logic.
•Integrate automated Salesforce test suites into CI/CD pipelines (GitHub Actions), ensuring quality gates are enforced on every release.
•Manage test planning and execution through QMetry for Jira, maintaining full traceability from requirements through to defect resolution.
•Participate in code reviews, champion automation best practices, and mentor other QA engineers in automation-first, shift-left testing.
•Perform end-to-end manual and automated testing across custom Lightning Web Components and backend Apex business logic.
•Validate complex CRM processes including client onboarding, automated account assignment, and multi-region regulatory compliance rules.
•Verify bi-directional API data exchange between Salesforce, proprietary services, third-party trading platforms (e.g., MT4/MT5), and payment gateways, using Postman (REST/SOAP) with automated monitor collections.
•Inspect request/response payloads, simulate integration error scenarios, and validate asynchronous transaction processing.
•Validate end-to-end financial workflows: KYC/verification document pipelines, trading account lifecycle management, and deposit/withdrawal processing.
•Test and enforce Salesforce security models: Profiles, Permission Set Groups, Custom Permissions, Field-Level Security (FLS), and record-level sharing logic.
•Ensure test coverage reflects the regulatory and compliance obligations of a broker regulated by ASIC, CySEC, and other authorities.
•Design, maintain, and execute structured test plans, test cases, and regression checklists within Jira and QMetry.
•Own release sign-off for Salesforce CRM changes: structured test cycles, defect traceability, and documented approval gates before production deployment.
•Investigate root causes, log high-quality defect reports with detailed reproduction steps, and partner closely with developers through resolution.
•Write and execute SOQL queries directly in developer consoles/tools to validate data consistency, record states, and platform events without relying solely on UI displays.
•Support adoption of AI-assisted testing workflows — automated test case generation, intelligent ticket triage, and LLM-powered test coverage analysis — as applied to Salesforce QA.
•Continuously improve test efficiency and reliability through tooling improvements and smarter test selection.
Requirements
•4+ years of hands-on software testing experience within the Salesforce ecosystem, including 1-2 years in a senior or lead capacity.
•Solid understanding of standard and custom Salesforce objects, relationships, automation behavior, and platform constraints.
•Extensive hands-on experience with Playwright (TypeScript/JavaScript) for web automation, applied to Salesforce Lightning UI.
•Proficiency integrating automated tests into CI/CD pipelines, particularly GitHub Actions.
•Familiarity with Salesforce DX, Scratch Orgs, and sandbox lifecycles.
•Proven experience in API testing using Postman (REST/SOAP), validating JSON payloads, HTTP status codes, and error-handling paths.
•Strong ability to write and execute SOQL queries for backend data validation and verification.
•Thorough understanding of the Salesforce security architecture: Profiles, Permission Sets, Permission Set Groups, Roles, Sharing Rules, and FLS.
•Familiarity with the financial, forex, or trading industry (e.g., trading account types, KYC/AML verification funnels, partner/IB models).
Nice to Have
•Performance and load testing experience (k6, JMeter).
•Cross-browser / cross-device testing experience (e.g., BrowserStack).
•Experience integrating AI/LLM-based tools (e.g., Claude, OpenAI, n8n) into QA workflows.
•Salesforce Certified Administrator or ISTQB certification.
Conditions
•Monday to Friday: 09:00 – 17:00 (Hybrid Model; 3 days from the office, 2 days from home).
•Competitive pay reflecting skills and experience.
•Career growth support with ongoing learning and clear paths to advancement.
•22 days of annual leave.
•12 paid sick days and full medical insurance coverage after 6 months.
•Group Savings and Life Insurance Plan after 6 months.
•Fully stocked kitchen with fresh fruit, snacks, and beverages.
•Daily lunch buffet with teammates.
•Paid overtime.
•Dedicated learning and development budgets.
•Referral bonus program.
•Team events and team-building activities.
•MadBenefits — an exclusive employee perk platform offering discounts on dining, retail, entertainment, and everyday essentials.
•Access to gym facilities, organized sports, and spa treatments.
•Relaxed Friday drinks with colleagues.

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