About the Company
Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, helping organizations accelerate their digital transformation journeys. With a presence in over 55 countries and more than 600,000 employees, TCS delivers innovative solutions across industries through technology, innovation, and excellence.
Responsibilities
•Lead end-to-end delivery of Salesforce programmes, from planning through go-live, stabilization, and closure.
•Manage scope, budget, timeline, risks, dependencies, changes, and quality assurance activities.
•Maintain governance frameworks, project plans, milestones, reporting, and financial controls.
•Coordinate cross-functional teams, suppliers, workstreams, and client stakeholders.
•Provide leadership and direction to Salesforce Team Managers and project leads.
•Facilitate steering committees, RAID reviews, financial reviews, and executive governance meetings.
•Monitor project health and proactively identify and mitigate risks.
•Act as the main delivery point of contact for senior stakeholders and business sponsors.
•Translate complex technical topics into clear business language.
•Support proposals, project estimations, statements of work, delivery plans, and client presentations.
•Lead go-live, cutover, handover, and post-implementation review activities.
•Drive continuous improvement of delivery processes, standards, and governance practices.
Requirements
•Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.
•10+ years of experience in technology delivery, including at least 7 years managing complex projects or programmes.
•Proven experience delivering Salesforce programmes and projects in complex enterprise environments.
•Strong background in Salesforce consulting, architecture, business analysis, technical delivery, or engineering.
•Experience delivering Salesforce initiatives involving multiple clouds, enterprise integrations, data migration, testing, release management, and organizational change.
•Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
•Experience managing budgets, forecasts, suppliers, distributed teams, and executive stakeholders.
•Excellent communication, stakeholder management, negotiation, and presentation skills.
•Strong governance, risk management, and commercial awareness.
Nice to Have
•Experience with Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, or Experience Cloud.
•Exposure to MuleSoft, enterprise integrations, DevOps, release management, and cloud operating models.
•Experience in regulated or large-scale enterprise environments.
•Experience supporting pre-sales activities, statements of work, commercial negotiations, and account growth.
•Salesforce certifications (Administrator, Consultant, or Architecture-related certifications).
•PMP, PRINCE2 Practitioner, SAFe, PMI-ACP, Scrum Master, or equivalent certifications.
Conditions
•Permanent contract.
•Competitive salary and a flexible compensation package adapted to your needs.
•Career development opportunities and annual performance reviews.
•Access to world-class learning platforms, certifications, and professional development programs.
•Participate in the BYB referral program and earn attractive rewards.
•Work with multicultural teams and international clients.
•Team events, well-being initiatives, diversity and inclusion programs, recognition schemes, and much more.
