U.S. Bank

qa engineer (manual) in financial risk and compliance

In short

This manual QA role at Elavon (a U.S. Bank payment platform business) focuses on risk, compliance, and audit testing rather than software QA — investigating compliance with laws and internal policies, designing test work papers, running QA tests against controls, and reporting findings to business line management. It requires 3-5 years of relevant experience in risk/compliance/audit within financial services and familiarity with tools like Archer eGRC, ServiceNow, and Tableau/PowerBI. The role is hybrid, requiring at least three days per week on-site at a U.S. Bank location.

About
Elavon builds payment platforms and ecosystems for more than 1.5 million customers worldwide. It provides tailored payment solutions, from transaction processing and customer service to innovation and new product launches.
Responsibilities
•Investigate compliance with applicable laws, regulations, internal policies, and procedures across supported functional areas
•Lead or perform process inquiries, walkthroughs, and procedure reviews to develop and design QA test work papers
•Identify and document processes for validating test populations and selecting samples of control activity
•Monitor key risk indicators and emerging risks to identify updates needed for existing test scripts and procedures
•Verify the resolution of previously identified issues
•Perform QA tests and analyze transaction-handling or control-performance evidence against defined policies, guidelines, and laws; identify control deficiencies
•Lead or facilitate discussions of test results with business line management and risk partners, covering exceptions, expected-result criteria, root causes, exposure, and recommended actions
•Draft reports for management review and distribution; compile, analyze, and document test workpapers supporting reported results
•Communicate testing results to the BLQA Manager and respond to or escalate significant risks as appropriate
•Maintain accurate and complete records and prepare statements and reports
•Complete other deliverables as assigned by management
Requirements
•Bachelor's degree or equivalent work experience
•Typically three to five years of applicable experience
•Strong accuracy and attention to detail
•Ability to analyze data and identify and resolve exceptions
•Thorough knowledge of Risk, Compliance, and/or Audit competencies
•Intermediate understanding of risk and compliance in financial services and associated products, services, and systems
•Self-motivation and ability to work independently and in a group
•Ability to manage multiple tasks and deadlines simultaneously
•Solid business acumen and credibility to help business units proactively identify and address risks
•Ability to identify, communicate, and document issues, root causes, exposure, and recommendations
•Process facilitation, project management, and analytical skills
•Effective presentation, interpersonal, written, and verbal communication skills
•Computer navigation skills using software including Microsoft Office applications, Archer eGRC, ServiceNow, and Tableau / PowerBI
Conditions
•Performance-based incentives for eligible employees
•Benefits focused on financial wellbeing, health, and wellness
•Training, education support, career progression pathways, and employee recognition programs
•Salary ranges and further compensation package details are provided upon application
•The role requires working from a U.S. Bank location three (3) or more days per week

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