Sxope

QA engineer (manual) for AI chat product

In short

Manual QA engineer role testing an AI chat product that connects doctors and insurance providers in the US healthcare space. Responsibilities include exploratory/regression testing, evaluating AI model response quality, testing RAG scenarios and REST APIs, and investigating SSO/OAuth authentication bugs. Requires 3+ years of manual testing experience, familiarity with AI tools like ChatGPT/Claude/Copilot, and understanding of HTTP/REST and SSO/OAuth. Fully remote, full-time position.

About the Company
Sxope builds software that connects doctors and insurance providers, bringing their workflows into one place and reducing administrative work for medical staff. The company focuses on making life easier for American physician networks (IPAs).
Responsibilities
•Perform exploratory and regression testing of an AI chat application
•Evaluate model response quality, including stream cutoffs, hallucinations, and markdown/code rendering
•Test RAG scenarios
•Test REST APIs and review request/response flows in DevTools
•Investigate authentication bugs across SSO/OAuth flows
•Track defects in Jira and write clear, actionable bug reports
•Identify coverage gaps and flag risk areas in new features
Requirements
•3+ years of manual testing experience with web or desktop applications
•Experience working with AI tools such as ChatGPT, Claude, or Copilot
•Understanding of HTTP/REST and browser developer tools
•Basic understanding of SSO/OAuth
•Comfortable reading documentation and writing tickets and QA documentation in English
•Strong attention to detail and self-sufficiency
Nice to Have
•Experience testing Electron/desktop applications, AI agents/tool-calling, or AI chat products such as ChatGPT, Claude, or Copilot
•Ability to read PR diffs to independently identify risk areas
Conditions
•Flexible PTO
•Global team with colleagues across different countries and cultures
•Opportunity to shape QA for a new AI product with real healthcare impact

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