About the Role
Join our team to lead the delivery of Cytric Solution implementation projects for strategic customers worldwide. Your role will involve coordinating projects across teams, guiding customers through implementation, and ensuring successful adoption, while also supporting internal improvement initiatives. Cytric is a leading Software-as-a-Service (SaaS) platform for corporate travel and expense management, designed to simplify business travel and help companies optimize their processes.
Responsibilities
•Lead end-to-end implementation projects for global customers, including integrations with third-party systems
•Ensure project milestones, budgets, and quality expectations are met while maintaining a focus on customer satisfaction
•Collaborate with customers, internal teams, and partners to deliver clear communication and effective risk management
•Support early-phase discussions to ensure smooth scoping and handover from presales
•Drive internal transformation initiatives such as process improvement or platform upgrades
•Provide regular project status updates to stakeholders, highlighting progress, issues, and resolution plans
•Contribute to continuous improvement of implementation methodologies and best practices
Requirements
•Degree in project management, business, IT, or equivalent professional experience
•Solid experience (around 5 years) in project delivery or account management, ideally with global or enterprise clients
•Knowledge of project management best practices
•Ability to adapt to evolving priorities and manage multiple stakeholders effectively
•Strong communication skills and the ability to work both independently and as part of a team
•Proficiency in English and German
Nice to have
•Formal certification is an advantage but not required
•Familiarity with travel or expense management tools (experience with Cytric is a plus)
•Additional languages welcomed
Benefits
•A truly global DNA - everything at Amadeus is global, from people to business, footprint, processes, and culture
•Great opportunities to learn - through on-the-job training, formal learning activities, and day-to-day interactions with colleagues
•A caring environment - nurturing both a fulfilling career and personal and family life
•A hybrid working model - built to support employees doing their best work
•A diverse and inclusive community
•A reliable company built on trust and long-lasting relationships
•A critical mission - powering the future of travel
