Paysafe

program manager for card issuing

In short

This role leads end-to-end delivery of card issuing programmes, client implementations, and product launches at a global payments platform focused on iGaming, e-commerce, and financial services. It involves coordinating cross-functional teams across Product, Technology, Operations, Risk, Compliance, and Legal, and working with Visa, Mastercard, processors, and card manufacturers. It demands 5+ years of programme management experience in payments, fintech, or banking, plus strong knowledge of card issuing and stakeholder management. Based in Sofia with a flexible model averaging three days a week in the office.

About
Paysafe is a global payments platform serving the experience economy, with a focus on iGaming, video gaming, e-commerce, online trading, retail, travel, and hospitality. It provides card payments, digital wallets, eCash solutions, and local payment methods. Paysafe Issuing supports card issuing and related services throughout the issuing lifecycle, including Cards-as-a-Service for external clients.
Responsibilities
•Lead end-to-end delivery of issuing programmes, client implementations, and product launches
•Manage programme plans, risks, dependencies, governance, and stakeholder communications
•Coordinate cross-functional teams across Product, Technology, Operations, Risk, Compliance, Legal, and Commercial functions
•Support onboarding and implementation of new Cards-as-a-Service clients
•Work with Visa, Mastercard, processors, and card manufacturers to deliver new card programmes
•Oversee scheme compliance, operational readiness, and regulatory changes
•Manage external partner relationships and support vendor governance
•Drive continuous improvement of processes, controls, and delivery frameworks
Requirements
•5+ years' experience in programme management, delivery, or implementation within payments, fintech, banking, or financial services
•Strong understanding of card issuing and the payments ecosystem
•Experience delivering card programme launches, client onboarding, or major product changes
•Excellent stakeholder management and communication skills
•Ability to manage multiple workstreams and drive delivery in a complex, matrixed environment
•Strong problem-solving mindset and a proactive, ownership-driven approach
•Experience with JIRA, Confluence, and Microsoft Office tools
•Degree in Business, Finance, Technology, or a related field preferred
Conditions
•Competitive remuneration and social benefits package, including 25 days of annual paid leave, 4 days of paid volunteering time a year, health insurance, sports card, team events, company discounts, and soft skills, business, and technical training programs
•Tailor-made training and ongoing development
•Multiple career progression opportunities
•Flexible working model with an average of three days a week at the Sofia office

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