About the Role
We are changing the way people eat every day. Good, healthy food should be so easily available that no one has to think twice about it. We are already one of the market leaders, and our goal is to build the largest food e-commerce company in Central and Eastern Europe. This journey is driven by the product. Our app and website are places customers enjoy returning to. Ordering should take a moment, and every visit should be better than the last. We are looking for someone who wants to be part of this from the inside.
Responsibilities
•Product results: You are responsible for how the app and website translate into sales, customer retention, and loyalty.
•Development direction: You create a roadmap based on NTFY's strategy, data, and customer needs, then decide what we do first and what we do not do at all.
•Platform development: You define requirements, choose solutions, and work with the development team and partners from idea to implementation and evaluation of results.
•Customer journey: You look for places where customers get stuck or give up, and remove them so that purchasing becomes increasingly simple.
•Experiments: You formulate hypotheses, test them with A/B tests, and make decisions based on results, not opinions.
•Voice of the customer: Feedback, NPS, and product usage data are your everyday working materials.
•Bridge between teams: You bring business, technology, marketing, and customer service together around a shared goal.
Requirements
•At least 7 years of experience as a Product Manager or Product Owner in e-commerce or SaaS.
•A product to your credit whose results you can demonstrate with numbers.
•You make decisions based on data, know GA4, Firebase, and Hotjar, and can plan and interpret an A/B test.
•You work well with UX/UI and developers, including in a distributed team.
•You initiate changes yourself and do not wait for someone to bring you a ready-made task list.
•You want to build something big and take personal responsibility for it.
Conditions
•On-site work in Warsaw's Ursus district (Posag 7 Panien 1a).
•Meals at the office.
•Medical care, life insurance, and a Multisport subsidy.
•Employee discounts on our meal plans.
