About
1GLOBAL is a global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. It operates a telecom platform, proprietary eSIM technology, and its own mobile core network, serving as a regulated telecommunications provider in 43 countries.
Responsibilities
•Lead discovery with internal users and workflow owners to identify where AI or automation can make a measurable difference
•Own the vision, roadmap, and backlog for initiatives; prioritize value, impact, effort, and risk, and decide what to pursue, defer, or stop
•Translate user needs into clear requirements, acceptance criteria, and success measures, including exceptions and human review
•Work with AI and platform engineers from discovery through rollout, agreeing on evaluation and release criteria and, with security and compliance, requirements for access, sensitive data, and human approval
•Deliver value from day one by identifying high-friction workflows and shipping working improvements early through continuous incremental delivery
Requirements
•5+ years in product management, with end-to-end ownership of technical products, APIs, platforms, or internal tools
•Hands-on experience delivering AI-native capabilities or AI-enabled workflows used in practice, and ability to explain decisions, adoption, and results
•Ability to prototype ideas using AI coding and automation tools to quickly put testable solutions in front of users
•Practical understanding of LLM capabilities and limitations, including retrieval from internal knowledge and tools or API calling
•Confidence using product data and user feedback to set baselines and assess impact; sound judgment on sensitive data and human oversight
•Strong discovery and problem-solving skills, a track record of driving adoption, and clear written and verbal English
Nice to have
•Experience with internal AI platforms, knowledge tools, workflow automation, or developer-facing products
•Familiarity with MCP
•A software engineering or computer science background or equivalent hands-on technical experience
•SQL, API testing, or hands-on prototyping
•Working proficiency in Portuguese or German
Conditions
•Opportunities to work in different 1GLOBAL offices around the world
•Professional development alongside industry experts
•Collaborative, fast-paced, and international work environment with open communication
