About Synthflow AI
Synthflow AI provides an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging. Its no-code platform enables enterprises to create, deploy, and scale natural-sounding, cost-effective voice agents tailored to their business needs.
Responsibilities
•Work directly with financial-services customers to understand their workflows, problems, and where AI agents can create measurable value
•Turn customer insights, product data, and commercial context into clear product priorities and well-scoped engineering work
•Own product initiatives end-to-end, from discovery and definition through launch, measurement, and iteration
•Partner with engineering on AI-agent workflows, APIs, integrations, automation, and technical trade-offs
•Define how to evaluate product and AI-agent quality using customer outcomes, analytics, and AI-system performance
•Track what gains traction in production and continuously improve, rethink, or scale products
Requirements
•3–5+ years of hands-on product experience
•A track record of shipping AI products to production and achieving meaningful user or business traction
•Strong technical depth in REST APIs; ability to write basic scripts; solid understanding of agentic workflows, prompting, automation, and LLM evaluations
•Strong product judgment and ability to turn customer input into clear priorities and actionable engineering work
•Entrepreneurial, highly analytical, comfortable with ambiguity, and focused on shipping and measurable outcomes
•Based in Berlin and able to work with the team in a hybrid setup
Nice to have
•Experience with LLM evaluation or observability tools such as LangSmith, Langfuse, or Braintrust
•Experience improving AI agents in production
•Experience building products for financial services or other regulated industries
Conditions
No conditions stated in the posting.
