About the role
We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. Just Eat Takeaway.com is seeking a Senior Product Designer to shape the experience for our restaurant and grocery partners.
Responsibilities
•Design end-to-end responsive web experiences across B2B/B2E tools — including administration/management interfaces, financial reporting tools
•Act as the design quality steward for our key B2B product: maintaining consistency, naming quality tradeoffs, reviewing work, and making sure what we ship is what we stand behind
•Apply strong system thinking to define scalable design patterns and logic, and interactions to ensure consistency across the end-to-end journey
•Contribute actively to our design system — you won't be building it from scratch, but you'll use it with depth, challenge it when it doesn't serve users, and propose improvements that scale and define reusable patterns, in tandem with our design system team
•Collaborate with partner marketing team to shape the visual language and advocating the language and patterns
•Partner with User Research: Collaborate closely with User Researchers to frame problem spaces, plan discovery, and translate partner insights into validated, high-impact product solutions
•Partner with Product managers to inspire teams with clear design visions, and socialise that vision with stakeholders to build momentum and support
•Navigate ambiguity through making — use high-fidelity prototypes as arguments, not presentations; give the team something real to react to and commit to
•Leverage AI tools confidently in your design workflow — whether for exploration, prototyping, synthesis, or accelerating production
•Develop others through feedback and mentoring; there's also a voluntary coaching opportunity available within the wider JET design community for those who want it
Requirements
•Proven experience designing complex, operational or data-rich B2B, or B2E tools, with the curiosity to quickly learn new business domains and user workflows
•Strong UX/UI fundamentals, with expertise in applying, challenging, and expanding established design systems through reusable interaction patterns
•Holistic systems thinking and journey design skills, connecting front-end user touchpoints with back-end operational workflows across the end-to-end ecosystem
•Empathy for diverse users, with the ability to build a solid understanding of varying user needs and adapt design patterns rather than applying a one-size-fits-all approach
•Strong collaborator who aligns design teams and product domains to deliver a unified partner experience while bridging technical and non-technical conversations
•Self-driven ability to navigate ambiguity, establish clear design direction, and manage multiple complex initiatives simultaneously
•Evidence of leveraging modern AI tools as a force multiplier to rapidly iterate, prototype, and bridge strategy with execution
•Strong collaborator who aligns design teams and product domains to deliver a unified partner experience while bridging technical and non-technical conversations
Nice to have
•Technical and AI comfort — leveraging modern AI tools and workflows to supercharge how we design, build, and deliver, moving rapidly from concept to functional artifacts, backed by a strong grasp of front-end fundamentals or a design engineering background
Conditions
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins.
