About the role
Role location: Hybrid (three days in-office, two days virtual)
This individual will play a key role in shaping, building and driving adoption of enterprise tools and agentic platforms that enable new ways of working for the FIS Professional Services organization. This work will create innovative, digital-first experiences for client engagement at FIS.
The successful candidate will use technology to solve practical, real-world challenges across Professional Services. Addressing these challenges can help improve time to revenue while enabling team members to focus on higher-value activities.
What you will be doing
•Provide leadership in writing and prioritizing functional requirements for tool and agentic development teams.
•Shape the vision for tool and agentic capabilities that support lean process development across Professional Services.
•Partner with teams on solution adoption objectives, including feedback collection, testing and deployment support.
What you bring
Required qualifications
•Experience building enterprise tools and agentic platforms.
•Strong interest in using technology to solve real-world business problems.
•Strong communication skills, with experience partnering with engineering and business leaders.
Preferred qualifications
•Experience working within agile software development processes.
•Experience working with JIRA.
The impact you'll make
•Shape, build and execute new ways of working for FIS Professional Services.
•Create seamless, easy-to-understand client processes.
•Improve time to revenue for FIS products and reduce operating costs.
What we offer you
•Opportunities to make an impact in fintech.
•Internal career growth opportunities.
•Personal and professional learning.
•Inclusive, diverse work environment.
•Resources to give back to your community.
