Zalando

Principal Product Manager - Lounge Data Platform (all genders)

In short

This Principal Product Manager role leads the strategic roadmap and architecture of Zalando's Lounge & Outlet data platform, covering conversational analytics, tracking, semantic layers, reporting, and data governance. The company is a major European fashion and lifestyle technology platform. The role demands significant product-management experience with complex data, platform, analytics, or infrastructure products, strong stakeholder management, and the ability to engage credibly with engineers on modern data and AI architectures while building an AI-ready data foundation.

# THE ROLE & THE TEAM
We are looking for a Principal Product Manager – Data Platform to lead the strategic roadmap, architecture, and deployment of our Lounge & Outlet data landscape. You play a pivotal role in driving business growth by unlocking the value of data in Zalando Lounge & Outlets.
The Data Platform team serves as the central foundation for Zalando Lounge & Outlets. We build the tools, infrastructure, and curated data products—spanning conversational analytics, tracking, semantic layers, reporting, and data governance—that empower the organization to make data-informed decisions.
Partnering closely with the Head of Data Platform, you will bring a sharp product perspective to our technical strategy: driving product discovery, managing complex stakeholder needs, working closely with engineers and analysts, and establishing an AI-ready data foundation for intelligent agents, real-time decisioning, and machine learning.
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
Turn strategy into outcomes:
•Partner with the Head of Data Platform to shape and evolve the data-platform strategy using evidence from stakeholders, technology, and the wider market.
•Translate business goals into a prioritized, transparent product roadmap and balance immediate business needs with long-term investments.
•Communicate the roadmap and the reasoning behind priorities to technical and non-technical audiences.
Lead the data-product portfolio
•Own the lifecycle of reusable data products across conversational analytics, tracking, reporting, and self-service.
•Focus on building scalable platform capabilities rather than one-off fixes.
•Define measures for adoption, usability, reliability, data quality, enablement and business impact.
Build an AI-ready data foundation
•Define capabilities required for machine learning, predictive models, and AI agents—including feature stores, semantic layers, real-time data products, and metadata management.
•Ensure data is designed for both human and machine consumption, with clear definitions, ownership, provenance, permissions, and quality expectations.
•Drive literacy, governance, and adoption
•Establish data ownership, improve product discoverability, empower self-service usage, and ensure responsible AI, privacy, and security standards.
WE'D LOVE TO MEET YOU IF
•You have significant product-management experience, including ownership of complex data, platform, analytics, infrastructure, or enterprise products.
•You have understanding of analytics platforms & reporting tools, event tracking, conversational analytics, experimentation, curated data products, semantic layers, feature stores, or reusable machine-learning features.
•You have a good understanding of what makes a data product trustworthy and useful, including clear ownership, consistent definitions, quality, documentation, discoverability, and adoption.
•You possess sufficient knowledge of modern data and AI architectures to engage credibly with engineering and data specialists and make informed product decisions.
•You have excellent prioritization skills and the judgment to balance urgent requests with strategically important investments.
•You are comfortable working across multiple domains and switching context while maintaining a coherent overall direction.
•You have strong communication and influencing skills, particularly when explaining technical topics to different audiences, uncertainty, trade-offs, and dependencies.
IT WOULD BE AN ADVANTAGE IF YOU HAVE
•Familiarity with AI agents, retrieval architectures, machine-learning platforms, or real-time data products.
•Knowledge of data governance, data lifecycle, privacy (GDPR, EU AI act), data contracts, observability, metadata management, or data-quality practices.
OUR OFFER
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
•27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
•2 paid volunteering days a year
•Employee shares programme
•40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
•Relocation assistance available (subject to prior agreement)
•Family services, including counselling and support
•Health and wellbeing options (including Wellhub, formerly Gympass)
•Mental health support and coaching available
•Drive your development through our training platform and biannual peer-to-peer review
About Zalando
Founded in Berlin in 2008, Zalando is the leading European technology platform for fashion and lifestyle. Connecting 62 million active customers with more than 7,000 brands across 29 markets, our operations are built on a unique AI-powered data and infrastructure platform. For our customers, our multi-app approach - comprising Zalando, ABOUT YOU, and Lounge by Zalando - delivers an inspiring, highly personalized shopping experience, serving different customers with different needs. For our partners, we are building the operating system for e-commerce. Through ZEOS, Tradebyte, and SCAYLE, we open our logistics, software, and service capabilities to brands and retailers, enabling them to seamlessly scale their businesses across borders.

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