About the Company
Worldwide Clinical Trials is a global Contract Resource Organization focused on high-quality clinical research and helping bring life-changing therapies to patients around the world.
Responsibilities
•Maintain accurate employee data in the HCM system and process workforce transactions on time
•Support employees throughout the employment lifecycle, including documentation management, onboarding, registration, deregistration, and separation
•Respond to People Services inquiries and resolve help cases within established service levels
•Administer employee benefits and leave programs in accordance with local requirements and policies
•Partner with internal and external stakeholders on remuneration activities, one-time payments, and payroll-related processes
•Guide managers and People team members on workforce management policies, procedures, and transactional HR processes
•Generate reports, manage employee data for compliance, and maintain the integrity of HR systems and records
•Identify process improvement opportunities and contribute to initiatives that enhance service quality, efficiency, and compliance
Requirements
•Bachelor's degree and at least 3 years of relevant experience in an HR, administrative, or operational support role, or an equivalent combination of education and experience
•Knowledge of HR workforce administration, benefits administration, and employee lifecycle processes
•Experience with Workday HCM or a comparable Human Capital Management system
•Strong attention to detail and confidence handling sensitive employee and payroll-related information
•Excellent customer service, communication, and stakeholder management skills
•Ability to analyze information, apply sound judgment, and work independently with minimal supervision
•Proficiency with Microsoft Office and collaboration tools
•Proficient in English (B1)
Nice to Have
•HR, compensation, and/or benefits certifications
Conditions
•The role is open to candidates based in Serbia, Croatia, or Romania
•No business travel is required
