About the role
Joining Keepit as an Operations Engineer, you will participate in a 24/7 operations team that operates, monitors, maintains, and troubleshoots our global cloud service operations. We have extensive installations throughout the world. Our focus is on ensuring reliable and predictable operations.
You will:
•Implement and monitor logging, alerting, and monitoring to ensure system health, performance, and reliability
•Work on the development and extension of automation tooling to improve operational efficiency
•Provide support for both hardware and software systems
•Maintain and update documentation for daily operations and procedures
•Deploy, operate, and maintain Linux systems in a data center environment
•Participate in incident response, troubleshooting, and post-incident root cause analysis
•Collaborate with development and infrastructure teams to improve system stability, reliability, and performance
•Collaborate closely with the security team to design and implement new security solutions
•Support system upgrades, patching, and security updates across the infrastructure
•Contribute to capacity planning and performance optimization of infrastructure systems
Working Hours
This role requires shift work to support 24/7 operations, including day shifts, night on-call rotations.
About you
Must-haves:
•Strong knowledge of Linux systems
•Good understanding of networking concepts, including: TCP/IP / NAT / VLANs / Firewalls (nftables)
•Excellent troubleshooting skills and strong command-line proficiency
•Experience with automation tools and IaC, preferably Ansible and AWX
•Familiarity with the Grafana LGTM stack (Grafana, Mimir, Loki, Prometheus) is highly desirable
•Strong analytical thinking and ability to solve problems independently
•Self-discipline, creativity, and motivation for continuous learning
•Good verbal and written English skills (minimum B2 level)
Nice-to-haves:
•Experience with Debian/Ubuntu environments
•Experience working in an Agile environment
•Hands-on experience with CI/CD pipelines using GitLab CI/CD
•Knowledge of PostgreSQL (administration, basic performance tuning, backups)
•Experience with Pacemaker / Corosync high-availability clustering
•Experience with containers and Kubernetes
•Familiarity with ISO 27001 and ISAE 3402 standards
•CCNA certification or equivalent networking knowledge
About us
Our platform provides customers with an immutable, historical archive of their data in systems such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers against everything, from ransomware to simple accidents. We pride ourselves on backing up hundreds of petabytes of data in a performant, reliable, and predictable way.
As we collaborate across locations, English is our primary language. Please submit your CV in English to support the review process.
We offer
•Official employment – Umowa o pracę contract
•4 additional working days of vacation leave per full calendar year
•3 days of internal sick leave without a doctor's note
•Health and Life Insurance
•Employee Capital Plan (PPK)
•Multisport card compensation
•Coverage of professional training sessions, meetups, etc.
•English-speaking club with native speakers
•Polish language classes
•Internet and Glasses reimbursement
•Cosy office in Krakow city centre (Długa, 72) with beverages, fruit, and cookies
•Winter and summer parties, events, team-buildings
