Plaid

New Business Associate Inbound (Fintech)

In short

This role manages inbound leads and acts as the primary point of contact for new customers at a fintech API company. It involves qualifying opportunities, helping developers get started, answering product questions, and relaying customer feedback to product, engineering, and growth-marketing teams. It requires strong communication skills, interest in financial services and technical products, and the ability to learn APIs; no visa sponsorship is offered.

About the Role
You will manage inbound leads and serve as the primary contact for new customers. You will qualify opportunities, help developers get started, answer product questions, identify promising developers and verticals, and share customer feedback with product, engineering, and growth marketing.
Requirements
•Communication and interpersonal skills
•Interest in financial services and technical products
•Ability to learn APIs
•Problem-solving
•Customer service
•Time management
•Task prioritization
•No visa sponsorship
Responsibilities
•Manage inbound leads and outreach to new companies
•Serve as the primary point of contact for new customers
•Help developers get started and answer product questions
•Identify promising developers and verticals
•Integrate customer and product feedback with product and engineering teams
•Provide feedback and strategy for growth-marketing content campaigns
Benefits
•Equity
•Medical insurance
•Dental insurance
•Vision insurance
•401(k)

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