Sysco

Merchandise Coordinator

In short

The Merchandise Coordinator role connects Sales, Category Management, Purchasing, Vendors, and Operating Companies to coordinate product and vendor setup, item lifecycle activities, and sales support. It's posted by Sysco (via its subsidiary European Imports, Inc.), a global foodservice distribution leader with over 71,000 employees. The role requires 2+ years of relevant experience, advanced MS Office skills, and strong communication, organization, and problem-solving abilities, with daily coordination across vendors, supply chain, and sales teams.

Company
US1319 European Imports, Inc.
Location
Zip Code: 60005
Sales Territory: None
Travel Percentage: 0
Compensation
Compensation Range: $21.20 - $31.78
The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.
You may be eligible to participate in the Company's Incentive Plan.
For information on Sysco's Benefits, please visit https://SyscoBenefits.com
Role Overview
The Merchandise Coordinator plays a vital role in supporting the success of the merchandising organization by serving as a key link between Sales, Category Management, Purchasing, Vendors, and Operating Companies. This position is responsible for coordinating product and vendor setup, coordinating item lifecycle activities, supporting sales execution, and ensuring accurate and timely communication across the business.
Responsibilities
Product & Vendor Management (30%)
•Coordinate new item setup by collecting and validating vendor/item information for accurate system entry.
•Maintain ongoing item maintenance, updates, and lifecycle administration.
•Coordinate new vendor onboarding and maintain vendor records and documentation.
•Serve as the merchandising point of contact for item setup and transactional requests.
Vendor & Supply Chain Coordination (25%)
•Serve as primary contact for vendors regarding samples, pricing updates, images, shortages, quality concerns, and related inquiries.
•Support resolution of outstanding vendor payments.
•Track inbound imported shipments from departure through arrival to ensure visibility and timely communication.
•Monitor drop-ship order execution and confirm accurate shipment and invoicing activity.
•Support inventory allocation, receiving, and order confirmation processes to ensure timely fulfillment.
Sales & Operational Support (25%)
•Support sales teams by responding to product, pricing, inventory, and operational inquiries.
•Track and monitor various activities such as item launch performance, item hypercare, demand status, special orders.
•Assist in resolving customer, vendor, and operational issues through proactive communication and follow-up.
•Communicate urgent supplier, inventory, product, and promotional updates to sales teams.
•Assist Category Managers with sales training preparation.
Process & Data Management (20%)
•Coordinate the workflow for new item stocking requests and ensure timely completion of required approvals and documentation.
•Support new item onboarding by entering, validating, and maintaining product data to ensure timely and accurate launches.
•Maintain reporting, tracking tools, and merchandising records.
•Process merchandising-related system updates, including pricing and market cost changes.
•Identify process improvement opportunities that enhance efficiency, accuracy, and service levels.
Education
•Required: HS Diploma
•Preferred: Bachelor's Degree in business or related
Experience
•Required: 2 or more years relevant experience
•Preferred: At least 1 year of experience in purchasing, merchandising, sales and/or customer service and at least 1 year of experience working within a retail, wholesale or distribution environment
Skills and Abilities
•Advanced computer skills required, proficient with MS Office applications such as Outlook, Word, Excel and PowerPoint
•Excellent accuracy, record keeping, organization, prioritization, attention to detail, follow up and problem-solving skills
•Excellent oral and written communication skills with internal and external customers
•Ability to concentrate for extended periods of time
•Strong communicator with excellent relationship building skills across a variety of stakeholders
•Ability to research issues, resolve discrepancies and follow up with timely communication to all key stakeholders
•Ability to quickly learn and understand systems to answer basic inquiries without escalating
Company Overview
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
Authorization
Applicants must be currently authorized to work in the United States.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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