About the Role
You will own post-sales technical relationships for strategic accounts. You will assess software-development workflows, create deployment plans, accelerate customer go-lives, drive adoption, build repeatable playbooks, and translate field insights into product capabilities.
Requirements
•Strong technical foundation in the software development lifecycle and systems design
•Product-management mindset
•Ability to solve open-ended problems in unstructured environments
•Product intuition and user empathy
•Ability to work credibly with engineers and stakeholders
•Experience in a high-growth startup environment is desirable
Responsibilities
•Own the technical relationship for assigned accounts after deal close
•Assess customer software-development workflows and identify friction
•Design deployment plans and accelerate customer go-lives
•Drive sustained adoption and consumption growth
•Build repeatable playbooks and automate operational work
•Monitor consumption and address blockers or usage declines
•Translate field insights into product capabilities
