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Internal Communications Analyst

In short

MUFG, a global financial group, is hiring an Internal Communications Analyst for its EMEA Corporate Communications, Brand & Digital team in London. The role involves planning and delivering internal communications campaigns, content, and executive/leadership communications that drive employee engagement and support organisational transformation across EMEA. It requires relevant experience in internal/corporate communications, strong writing and stakeholder management skills, and proficiency with Microsoft Teams, Word, Excel, PowerPoint and intranet publishing tools.

# Internal Communications Analyst
MUFG, one of the world's top five banks with a global presence in 50 markets, is seeking an Internal Communications Analyst to join their EMEA Corporate Communications, Brand & Digital team in London. This role offers you the opportunity to be part of a highly respected financial institution renowned for its stability, commitment to employee wellbeing, and dedication to fostering a culture of trust and inclusion. As an Internal Communications Analyst, you will play a pivotal role in shaping clear, creative, and impactful communications that drive employee engagement, support organisational transformation, and reinforce MUFG's values across the region. You will work closely with senior leaders and cross-functional teams, contributing to strategic business priorities while enjoying flexible working opportunities and access to ongoing training.
— Join a globally recognised financial group with a strong reputation for stability and trustworthiness, offering you the chance to contribute to high-profile internal communications initiatives.
— Work within an inclusive and collaborative team environment where your interpersonal skills and creativity will help shape employee engagement, cultural change, and organisational transformation across EMEA.
— Benefit from flexible working arrangements and continuous professional development opportunities as you partner with senior stakeholders to deliver coordinated campaigns that reinforce MUFG's values and support key business priorities.
What you'll do
•Support the planning and delivery of internal communications campaigns, programmes, and initiatives across EMEA by collaborating with colleagues at all levels.
•Take ownership of defined communications campaigns by managing activities from initial brief and audience insight through content development, approvals, delivery, and evaluation.
•Develop, edit, and publish high-quality content across various internal channels including intranet, email newsletters, presentations, videos, town halls, and leader communications.
•Deliver communications that strengthen employee engagement by reinforcing MUFG's culture and values while supporting priorities such as employee listening, recognition, wellbeing, inclusion, volunteering, and the wider employee experience.
•Contribute to transformation and change communications programmes by helping colleagues understand business priorities, organisational change processes, and new ways of working.
•Support client-centricity and risk culture communications by translating complex themes into clear, practical messages that reinforce responsible decision-making and accountability.
•Partner with stakeholders across Communications, HR, Risk, Technology, and business teams to develop comprehensive communications plans that shape messaging and deliver coordinated campaigns.
•Assist executive and senior leader communications by preparing briefing notes, presentations, talking points, Q&A documents, and event content for impactful leadership engagement.
•Coordinate communications calendars, editorial planning processes, governance reviews, approvals workflows to ensure timely and consistent delivery of information across channels.
•Maintain and update internal communications channels and digital content so information remains accurate, relevant, accessible, and easy for employees to navigate.
What you bring
•Relevant experience in internal communications, corporate communications, employee engagement, HR communications, public relations, journalism or related fields is essential for success in this role.
•Proven experience developing, delivering communications campaigns, plans, content tailored for organisational or employee audiences demonstrates your ability to connect effectively with diverse groups.
•Demonstrated skill translating complex or sensitive subjects into clear, concise, audience-focused messages ensures clarity across all communication channels.
•Experience coordinating multiple stakeholders, governance approvals within busy environments highlights your dependability and reliability under pressure.
•Ability to use insight, feedback, channel data, analytics tools to inform decisions and improve delivery, making your approach both practical and responsive.
•Excellent writing, editing, verbal communication skills combined with strong attention to accuracy, tone, and audience relevance are vital for producing high-quality content.
•Sound judgement including knowing when to challenge constructively, identify sensitivities, seek guidance, escalate issues shows your maturity and professionalism.
•Strong project and campaign management skills enable you to manage several priorities, stakeholders, deadlines simultaneously without compromising quality.
•Relationship-building skills allow you to work credibly and collaboratively with colleagues at different levels, functions, locations, fostering communal spirit and teamwork.
•Analytical mindset, proficiency with Microsoft Teams, Word, Excel, PowerPoint and familiarity with intranet publishing digital content tools.
What sets this company apart
MUFG stands out as one of the world's most trusted financial institutions thanks to its unwavering commitment to stability, integrity, inclusivity and its dedication to nurturing talent at every level. With over 360 years of heritage, MUFG has built a reputation for providing reliable services to high-profile clients worldwide while prioritising employee wellbeing, engagement, and cultural growth. The EMEA Corporate Communications, Brand & Digital department offers a supportive environment where collaboration and knowledge-sharing are encouraged, enabling you to learn from experienced professionals who value your contributions. Flexible working arrangements empower you to balance personal and professional commitments while ongoing training opportunities ensure continuous development throughout your career journey.
What's next
Apply by clicking on the link provided. MUFG is open to considering flexible working requests in line with organisational requirements.

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