About the Role
Are you GAME to JOIN US and be our new Lead of Tools (Jira) Administration? SoftConstruct is on a search for a new player to join our team.
Responsibilities
•Lead the design, implementation, and long-term strategy for all development, collaboration, and monitoring tools across the company.
•Administer and maintain highly complex and critical development, collaboration, and monitoring tools across the entire infrastructure.
•Architect and enforce robust configuration, high-availability, performance tuning, and advanced security policies for core tools (Jira, Confluence, Git, CI/CD pipelines, and monitoring solutions).
•Proactively monitor system health, anticipate potential issues, and lead the implementation of major updates, patches, and strategic optimizations across the toolchain.
•Serve as the primary technical expert, collaborating deeply with Development, DevOps, and IT Security teams to define and implement enterprise-wide tool standards and security enhancements.
•Design, architect, and implement complex, cross-platform automation scripts and integrations to streamline end-to-end operational workflows.
•Establish and govern best practices for tool usage, configuration management, documentation, and change control procedures.
•Lead the evaluation, piloting, and recommendation of new enterprise-level tools or significant enhancements to improve overall productivity and efficiency.
•Develop and deliver advanced training, mentorship, and documentation to junior administrators and power users.
Requirements
•Bachelor's degree in Computer Science, Information Technology, or a related field.
•6+ years of experience in IT administration, DevOps, or a similar role.
•At least 1 year of experience managing software development teams.
•Expert-level understanding of enterprise IT administration principles, software lifecycle management, and complex system integration/architecture.
•Extensive hands-on experience administering, customizing, and scaling enterprise-level issue-tracking (Jira, Redmine, etc.), documentation (Confluence, Notion, etc.), and version control systems (Git, Bitbucket, GitHub Enterprise, etc.).
•Proven experience designing, implementing, and managing highly-available CI/CD platforms (e.g., Jenkins, GitLab CI) at scale.
•Advanced scripting/programming expertise (Python, Go, or similar) for complex automation and tool integration development.
•Exceptional analytical, troubleshooting, and root-cause analysis skills for mission-critical systems.
•Proven ability to lead technical projects, manage high-priority tasks under pressure, and mentor team members.
•Excellent verbal and written communication skills for presenting technical strategies to stakeholders and leading cross-functional coordination.
Conditions
No conditions specified in the posting.
