Zalando

Environmental Operations Manager (all genders)

In short

This role leads Extended Producer Responsibility (EPR) compliance across multi-jurisdictional European regulatory frameworks for product waste streams like packaging, electronics, batteries, and textiles, at a European fashion and lifestyle e-commerce platform. It combines data-driven analysis — building models to track volumes and predict fees — with cross-functional stakeholder management across logistics, product, legal, and external compliance organizations. It demands strong data analytics skills, solid knowledge of EPR frameworks and European environmental compliance, and the ability to translate regulatory complexity for diverse audiences.

THE ROLE & THE TEAM
Our Sustainability and Compliance team leads strategic initiatives across Zalando's pan-European network to minimize environmental impact and drive circular economy practices. We navigate complex regulatory landscapes to ensure our business models remain compliant, efficient, and aligned with our commitment to sustainable fashion e-commerce.
As an Extended Producer Responsibility (EPR) Analyst, you will lead compliance efforts across complex, multi-jurisdictional regulatory frameworks. In this high-impact, cross-functional role, you will combine data-driven analysis and stakeholder management to develop innovative compliance solutions, optimize costs, and champion sustainable business practices across product waste streams, including packaging, electronics, batteries, and textiles.
Find out more about sustainability and compliance at Zalando: https://jobs.zalando.com/en/what-we-do
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
•Oversee end-to-end compliance reporting and regulatory tracking across European markets for packaging, electronics, batteries, and textile waste streams.
•Turn complex waste and sales datasets into actionable insights, building robust models to track volumes, predict fee structures, and optimize compliance costs.
•Partner with cross-functional teams, including logistics, product, and legal, to integrate sustainable compliance mechanisms into core business workflows.
•Collaborate directly with external Producer Responsibility Organisations (PROs), environmental agencies, and auditors to verify data integrity and maintain smooth operational relationships.
•Lead the implementation of scalable digital tools and reporting frameworks that support our transition toward circular business models.
WE'D LOVE TO MEET YOU IF
•You demonstrate a strong background in data analytics and data management, with proven experience building complex data reports and analytical models.
•You bring a solid understanding of Extended Producer Responsibility (EPR) frameworks and European environmental compliance requirements.
•You show a clear commitment to environmental responsibility and a passion for embedding sustainable practices into large-scale business operations.
•You possess strong cross-functional stakeholder management skills, with the ability to translate complex regulatory and technical data for diverse audiences.
•You approach problem-solving with a strategic, proactive mindset and thrive when designing efficient processes in dynamic environments.
OUR OFFER
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
•27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
•40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
•Family support, including counselling and dedicated services for parents and carers
•Company pension scheme
•Employee shares programme
•Health and wellbeing options, including Wellhub
•Mental health support and coaching
•Development through our training platform and biannual peer-to-peer review
•2 paid volunteering days a year
•Relocation assistance (subject to prior agreement)
About Zalando
Founded in Berlin in 2008, Zalando is the leading European technology platform for fashion and lifestyle. Connecting 62 million active customers with more than 7,000 brands across 29 markets, our operations are built on a unique AI-powered data and infrastructure platform. For our customers, our multi-app approach - comprising Zalando, ABOUT YOU, and Lounge by Zalando - delivers an inspiring, highly personalized shopping experience, serving different customers with different needs. For our partners, we are building the operating system for e-commerce. Through ZEOS, Tradebyte, and SCAYLE, we open our logistics, software, and service capabilities to brands and retailers, enabling them to seamlessly scale their businesses across borders.

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