Job Description
Business Title: Senior Manager
Years of Experience: 14+ years in professional software engineering, with 5+ years in engineering management
Engineering Managers at Merkle lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and engineering operations. They manage multi-disciplinary teams, partner with global stakeholders, contribute to solutioning and pre-sales, and make critical decisions on technology, delivery, and people management.
Must Have Skills
1.Technical fluency in JavaScript (ES6+), Node.js, MySQL (or similar), RESTful API development, integration, and microservices architecture.
2.Frontend technologies: HTML5, CSS3, Vue.js (or similar); Version control (Git, GitHub) and CI/CD practices; strong understanding of system architecture, design principles, and engineering best practices; proven leadership in scaling engineering organizations.
3.Strong client and stakeholder management with global teams; excellent communication, influence, and collaboration skills; experience with pre-sales, scoping, estimation, and account growth; people leadership: hiring, performance management, career development.
Good to Have Skills
1.Perl experience in production environments; Java (Spring/Spring Boot, Hibernate); AWS or other cloud platforms; QA leadership, automation strategy, and test frameworks; containerization (Docker, Kubernetes) and DevOps practices; domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms.
2.Experience in global services / consulting / digital agency environments; strong documentation and executive communication skills.
Key Responsibilities
•Delivery Management: Own delivery quality, timelines, KPIs, compliance, and risk mitigation
•Team Management: Lead multi-disciplinary teams, drive capability building, foster culture, manage utilization
•Client Management: Act as primary engineering contact, run reviews, manage risks, build trusted-advisor positioning
•Stakeholder Management: Align with internal leadership, collaborate across workstreams, represent in leadership forums
•Scoping & Pre-sales: Partner on new opportunities, lead solution design, maintain estimation frameworks, identify growth opportunities
Educational Qualification
Bachelor's degree in Computer Science or related field (or equivalent hands-on experience)
Certifications (If Any)
Cloud certifications (AWS, Azure, GCP); Scrum/Agile certifications; DevOps-related certifications
Shift Timing
Likely standard business hours in India (IST) with occasional overlap for US/EMEA clients.
Location
DGS India - Mumbai - Thane Ashar IT Park
Brand: Merkle
Time Type: Full time
Contract Type: Permanent
