Payward

Director Legal Operations (AI)

In short

This director-level role leads legal operations, legal technology, and AI strategy for a product company, covering everything from planning through governance and adoption. It involves managing budgets, outside counsel, vendors, and legal technology platforms, plus designing intake and demand-management frameworks and driving change management for AI-enabled legal workflows. The role demands strong financial management, process design, contract lifecycle management, and data analysis skills. It is fully remote, restricted to candidates in the United States.

About the Role
You will own legal operations, technology, and AI strategy from planning through governance and adoption. You will manage budgets, legal technology, vendors, workflows, metrics, and operational controls while leading process design, automation, demand management, and change initiatives.
Requirements
•Legal operations
•Legal technology
•Process design
•Financial management
•Data analysis
•Automation
•Artificial intelligence
•Legal workflow
•Contract
•Regulatory law
•Litigation
•Investigation
•CLM
•Matter management
•Spend management
•Knowledge management
•Intake management
•Technical roadmap
•Dashboard
•OKR
•Change management
Responsibilities
•Lead legal operations, legal technology, and legal AI strategy
•Own legal workflows, processes, resourcing, and service delivery
•Manage budget planning, forecasting, accruals, and cost modeling
•Manage legal billing and outside counsel
•Lead capacity planning, headcount modeling, and resource decisions
•Manage legal technology platforms
•Evaluate AI tools and lead integrations
•Establish operational metrics, dashboards, and controls
•Design intake, triage, and demand-management frameworks
•Optimize vendor management and spend controls
•Implement AI-enabled legal workflows
•Lead change management, training, and adoption
•Ensure compliance and manage legal, regulatory, and model risk
Benefits
•Equity
•Bonus
•Wellness allowance
•Medical insurance
•Dental insurance
•Vision insurance
•401(k)

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