Capital One

Digital product manager in lending

In short

Lead Digital Product Manager role driving discovery and definition of digital lending products in a regulated consumer credit business, partnering closely with engineering, design and delivery teams. Requires proven experience within a regulated industry, strong strategic and communication skills, and hands-on leadership of cross-functional agile teams. Based in Nottingham or London on a hybrid schedule (three days in-office).

About the Role
Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a lead member within our Digital Product team, you will play a strategic role in the discovery and definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market.
Responsibilities
•Go deep on complex initiatives, leading the discovery and definition of new digital products that help shape strategy and deliver key business outcomes
•Lead collaboration across engineering, design and delivery teams, setting the direction they align to and bringing the momentum needed to deliver it
•Be interested and passionate about how consumer credit works so that you can disrupt it from the inside out
•Partner closely with engineering teams to challenge, inform and champion technological choices that enable both near-term value delivery and long-term modernisation
•Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products
•Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer outcomes
•Influence and inspire senior stakeholders and delivery partners through articulate, authentic, and data-backed communication
Requirements
•Proven experience working within a regulated industry, with in-market results
•Ability to conceptualise complex problems, identify levers for growth, and align long-term product strategy with iterative execution
•Exceptional communication and partnership skills, with the ability to build trust, challenge status quo thinking and align cross-functional teams around a shared vision
•Highly adept at distilling complex inputs across customer, business, data and technology domains into clear, commercially backed recommendations you can confidently pitch to senior stakeholders
•Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering, displaying comfort with architectural and technology trade-offs
•Hands-on experience leading cross-functional teams in agile, test-and-learn product environments
Conditions
This is a permanent position based in our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications.
•Competitive pension and performance-based bonus schemes
•Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.
•Access premium care through our private medical insurance.
•We champion your milestones with enhanced parental leave.

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