About Promofy
Promofy is a fast-growing B2B SaaS startup that provides loyalty infrastructure for iGaming platforms. Its modular, real-time, event-driven backend serves thousands of players across multiple tenant environments.
Responsibilities
•Operate and maintain AWS production infrastructure and Kubernetes / EKS
•Maintain and improve Terraform infrastructure, Karpenter, autoscaling, resource allocation, and cluster capacity
•Maintain and improve CI/CD pipelines
•Monitor production infrastructure and proactively identify problems
•Troubleshoot and resolve production infrastructure incidents
•Maintain and improve monitoring, logging, metrics, and alerting
•Build internal infrastructure and operational automation using Python
•Automate repetitive operational and maintenance tasks
•Improve infrastructure reliability, scalability, and cost efficiency
•Maintain infrastructure security, IAM, networking, and access controls
•Perform root-cause analysis and implement permanent solutions for recurring issues
•Maintain backup and recovery procedures
•Manage the infrastructure, monitor the health and capacity, understand connectivity and resource requirements, and troubleshoot infrastructure-related issues for PostgreSQL / AWS Aurora, Redis, and Kafka / AWS MSK
•Independently propose and implement infrastructure improvements and reduce unnecessary operational work
•Use AI-assisted engineering tools where they improve productivity while maintaining understanding and ownership of production changes
•Take ownership of production issues, respond quickly to critical incidents during agreed working hours, investigate infrastructure problems independently, and follow incidents through to resolution
•Prevent recurring incidents rather than repeatedly fixing symptoms
Requirements
•Hands-on experience with AWS, Kubernetes / EKS, Terraform, Karpenter, Python, CI/CD, Docker / containerized workloads, Linux, AWS networking and IAM, production monitoring, logging, alerting, and troubleshooting production environments
•Production-grade AWS and Kubernetes experience is essential
•Understand how production infrastructure components affect one another
•Be proactive, automation-driven, reliable, innovative, and independent
•Be available during agreed working hours and respond quickly to critical production incidents
•Take ownership of production issues and follow critical incidents through to resolution
