Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
The Role
We are seeking 15 Technicians to support our client in Dallas, Texas and Buffalo, NY, with candidate able to travel between locations. These are fully onsite positions with availability across AM, afternoon, and PM shifts.
In this role, Technicians will work a rotating schedule of five consecutive days, averaging 160 hours over each four-week period, while ensuring adequate time off between scheduled workdays.
Candidates must be able to reliably commute to and work onsite at client locations throughout the Buffalo area. Flexibility to work assigned shifts and travel between local sites as needed is required.
As Technical Support at Kyndryl, you'll be part of a team that provides exceptional technical assistance, enabling clients to achieve their desired business outcomes.
•Receive and validate rack-scale equipment against deployment documentation, shipment details, and site intake procedures.
•Inspect racks, doors, frames, fittings, labels, and visible internal components for shipping damage, missing parts, defects, or other deployment blockers.
•Document and escalate exceptions promptly so damaged, incomplete, or nonconforming equipment is identified before power-on or engineering validation begins.
•Check for visible signs of leakage, improper connections, abnormal conditions, or safety concerns and communicate findings before equipment is placed into service.
•Connect limited, directed control cables as instructed, ensuring cabling is secure, organized, and aligned with deployment guidance. Site facilities teams are expected to connect power to the cabinet/cube where applicable.
•Assist with initial power-up coordination, observe for obvious hardware or environmental issues, and confirm the rack is ready for engineering monitoring and next-step direction.
•Coordinate closely with engineers, site leads, and onsite operations teams during bring-up; provide real-time status updates and support additional guided physical or configuration checks as directed.
•Install and remove SD cards on the cabinet, including work in tight or restricted locations when required.
•Follow all documented safety, compliance, access, cleanliness, lockout/startup, and equipment handling requirements for the site.
Your Future at Kyndryl
As a Deployment Technician at Kyndryl, you'll receive an extensive and diverse set of technical trainings and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond.
You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.
Who You Are
Required Technical and Professional Expertise
•This opportunity is ideal for individuals who are eager to learn and have an interest in servers, data centers, and IT infrastructure. The successful candidate will be a strong team player, highly motivated, and driven to grow their technical skills in a fast-paced environment.
•Ability to follow established procedures with precision while maintaining awareness of safety, quality, and equipment protection requirements.
•Comfort performing hands-on technical work in a data center or similar controlled equipment environment.
•Ability and willingness to be in an active construction site wearing PPE gear and obtaining OSHA10 Certification.
•Self-motivated to manage priorities in a rapid changing environment.
•Strong communication skills and ability to work effectively with remote engineering teams, onsite operations teams, and deployment leads during time-sensitive activities.
•Reliable attention to detail and ability to document issues, validation observations, and directed troubleshooting outcomes.
•Ability to work 24x7 shift-based coverage, including various shifts, weekends, holidays, and 365-day operational support as required with overtime options.
•100% On-Site/travel required.
Preferred Technical and Professional Experience
•Experience working in a data center.
Compensation
The compensation range for the position in the U.S. is $46,080 to $82,680 based on a full-time schedule. Actual compensation may vary depending on geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
•California (San Francisco Bay Area): $55,320 to $99,240
•California (All Other): $50,640 to $90,960
•Colorado: $46,080 to $82,680
•Massachusetts: $46,080 to $90,960
•New York City: $55,320 to $99,240
•Washington: $50,640 to $90,960
•Washington DC: $50,640 to $90,960
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
