About the product: Testora is a self-discovery app that helps users explore and analyze their personality, intelligence, relationships, and career strengths through engaging tests. The app offers personalized challenges, progress reports, and habit tracking, making Testora a go-to tool for self-awareness, stronger relationships, and personal growth.
Responsibilities:
•Monitoring the key performance indicators affecting billing efficiency: authorization rate, risk metrics, and cost optimization (including detailed analytics)
•Negotiating terms and conditions with the payment providers
•Working closely with the product managers, support team, finance department, management, and development team
•Doing research on the most popular payment methods in different markets
Requirements:
•1+ years of experience as a Billing Manager or Anti-Fraud Manager
•Experience with chargebacks, refunds, performance metrics, cost optimization, etc.
•Strong analytical mindset and systematic approach to problem-solving
•Ability to work independently and formulate hypotheses and solutions to assigned problems
•Experience with different PSPs: Stripe, PayPal, Braintree, Adyen, Checkout, and others
•Confidence with Orchestration platforms, 3Ds, Payment tokenization, Chargeback protection, Amplitude, Jira, and Tableau
•Solid knowledge of alternative payment methods, e.g., PIX, Blik, Cashapp, Revolut, etc.
•Upper-Intermediate level of English or higher
Nice to have:
•Experience in the financial or banking sector
•Experience working with payment systems
•Understanding of unit economics and data-driven decision-making methodology
•Experience creating technical requirements for developers and running A/B tests
•Experience in negotiations with business partners
Conditions:
•We'll cover 70% of your professional development courses and 100% of your English language courses
•We provide health insurance, sports and psychotherapy reimbursement
•18 days of paid vacation, 3 paid personal days, plus 1 day for each year at Gismart
•Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
•100% Sick Leave Compensation
•You can use our corporate devices or work on your own laptop and get a monthly depreciation compensation
•Work from home anywhere in the world, in one of our Gismart hubs, or in a coworking space, which we'll pay for
