About the Role
Position Title: Manager/ AVP
Corporate Title: AVP
Reporting to: Vice President
Location: Bangalore/ Mumbai
Job Profile
Purpose of Role
Responsible for the daily supervision and control of workflow for the daily functions/transactions pertaining to the various products related to the department. Be seen as support to Head of Department in smooth and proper execution of operations of the Department. Supervise and oversee the team's development and provide training where required as proposed by the Head of Department to ensure high level of job knowledge and role coverage.
Main Responsibilities
Process
•Perform the duties of checker for the activities assigned diligently.
•Works as SME for the process.
•Nurture team members.
•Understand the process/policies of the Bank and adhere to the needs.
•Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLA's of the Bank.
•Learn the system functions and adhere to the controls.
•Support overseas branch to resolve operational incidents/reporting (if any).
Other/Control
•Perform the checking process on operational issues, escalated by the less experienced members of the team.
•Perform the reconciliation of any daily pending transactions.
•Support the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
•Support the Head of Department in achieving the department's KPIs, set by the Branch Management.
•Support in managing the risk profile for the department.
•Support internal and external audits within the department by preparing documentation as required.
•Maintain good working knowledge of industry trends, products, relevant laws, and regulations.
