Applied AI Scientist
We're hiring an exceptional Applied AI Scientist to join our team!
In this role, you'll design and deploy enterprise-grade AI agents that drive real business impact across Tipalti's core functions - Sales, Marketing, Customer Success, Customer Support, Risk, and Finance. You'll be building agentic systems that execute complex, multi-step business workflows end-to-end. The ideal candidate is a hands-on builder with deep AI expertise who thrives on turning complex business problems into reliable, production-grade AI systems.
Why join Tipalti?
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.
In This Role, You Will Be Responsible For
•Enterprise AI Agent Development: Designing, building, and deploying AI agents that automate and augment high-value workflows across business functions - including lead qualification and outreach (Sales & Marketing), churn reduction (Customer Success), and ticket deflection (Support).
•Agentic Architecture & Orchestration: Owning the end-to-end agent stack - from tool use, memory management, and multi-step planning to human-in-the-loop escalation patterns, guardrails, and audit trails suited for an enterprise fintech environment.
•Knowledge Systems: Building and maintaining RAG pipelines that ground agents in Tipalti's proprietary knowledge - product documentation, customer data, financial records, and internal playbooks - using vector databases, hybrid search, and re-ranking.
•Evaluation & Continuous Improvement: Defining agent evaluation frameworks that measure task completion, accuracy, hallucination rates, latency, and business impact - then iterating on agent behavior based on real usage data and stakeholder feedback.
•Cross-Functional Collaboration: Partnering with stakeholders across the company to define agentic use cases, translate business requirements into technical features, and deliver products that create measurable ROI - from data preprocessing through product deployment.
About You
•Bachelor's degree in Computer Science, Engineering or a related field, with focus on AI.
•2.5-5 years of hands-on experience in AI/ML engineering, ideally within the fintech industry or a related sector, with a track record of deploying AI agents or agentic workflows in production.
•Proficiency in Python and SQL for data manipulation, analysis, and AI system building.
•Deep experience with LLMs and prompt engineering, including systematic evaluation of enterprise AI solutions.
•Experience with building RAG systems and conversational chatbots - advantage.
•Experience with cloud platforms (AWS preferred) for deployment and AI-Ops practices.
•Analytical mindset: strong statistical reasoning and business acumen, with the ability to critically assess AI solutions and their real-world impact.
•Project management: ability to manage and prioritize multiple tasks, balancing short-term and long-term goals to deliver timely, high-impact results.
Our tech teams are the engine behind our business. Tipalti's tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients' needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you'll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.
About Our Tel Aviv Offices
•Hybrid Work Model - two days per week working from home and three days per week from the offices in North Tel Aviv.
•Shuttle Services - available from the nearest train station and across Tel Aviv to the office.
•Parking - available for all employees.
•Snacks & Treats - a selection of snacks and treats available on every floor.
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation.
