Описание
Fin, now part of Salesforce, provides AI-powered customer service through its AI Agent Fin, which delivers always-on support across service, sales, and ecommerce. Its products combine proprietary AI models with an integrated help desk to help businesses manage customer experiences.
Задачи
•Own and engineer tier-zero security capabilities for securely deploying and managing Fin
•Design, build, and evolve customer-facing security features, including authentication, SAML/SSO, permissions systems, audit and activity logging, malicious URL scanning, and enterprise security controls
•Partner with engineering teams throughout the software development lifecycle to build secure products and services
•Perform architecture reviews, threat modelling exercises, and security assessments for new features and systems
•Build security tooling, automation, and developer-facing building blocks that make secure development easier and more scalable
•Contribute to secure development standards, guidance, and best practices across Fin
•Lead application security initiatives across the software development lifecycle and help teams address security risks early
•Participate in a shared on-call rotation and lead security incident response, investigation, and remediation efforts
•Drive security initiatives from problem definition through design, implementation, and measurable outcomes
•Partner with teams building AI-powered products to assess and mitigate emerging security risks
•Help shape Fin's AI-first approach to security, including AI-powered detection, red-team automation, continuous monitoring, and emerging defensive capabilities
•Support the secure adoption of AI-assisted software development tools and engineering workflows
Требования
•Proven application security, product security, or security engineering experience within a SaaS environment
•Strong software engineering skills with experience designing, building, and operating production systems
•Deep understanding of modern application security threats, secure software development practices, and threat modelling
•Experience designing, building, or securing authentication, authorization, identity, or enterprise security capabilities
•Experience conducting architecture reviews and security assessments for complex systems
•Hands-on security incident response experience, including leading investigations and remediation efforts
•Strong programming skills and experience building tools, automation, or developer-focused solutions
•Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness
•Ability to communicate security concepts clearly and collaborate effectively with engineering teams
•A pragmatic approach to balancing security, customer impact, and engineering velocity
Nice to have:
•Experience building or owning authentication, SAML/SSO, identity, or access management capabilities
•Experience securing AI-powered products or familiarity with security considerations for large language models, agentic systems, retrieval-based architectures, or AI tool integrations
•Experience building security automation or security-focused platform capabilities at scale
•Familiarity with cloud security, infrastructure security, or distributed systems
•Experience working across both large-scale SaaS environments and high-growth companies
Условия
•Benefits and resources support health and wellbeing, family, time away from work, and financial security; offerings vary by location
•Certain roles may be eligible for incentive compensation, equity, and benefits
•Employees are expected to be in the office at least three days per week
