About DXC Bulgaria
We are DXC, a Fortune 500 global IT services leader.
In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company's diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.
We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.
Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.
About the role
IMDS is a web-application used globally in the automotive industry, with more than 150,000 active users. You will work as part of the international core team of around 40 people, collaborating closely with the application support team. The role also involves taking responsibility for operational tasks that include technical elements and require strong teamwork and communication.
Daily challenges
•Incident Management
•Back-up for 1st & 2nd Level support
•2nd to 3rd Level support:
1.Handle support queries, escalate and manage further support;
2.Provide solutions to users via Service Desk or in direct communication;
3.Take corrective actions where needed;
•Operations — Manage and take over operational tasks
•Communicate with Operations Partners
•Support IMDS Communications
Experience and skills required
•Very good communication and presentation skills in English (optionally German).
•Willing to work in a global team.
•Creativity, adaptability, initiative and reliability.
•Basic knowledge of Databases and SQL.
•Basic knowledge of Java.
Company benefits
•Competitive compensation and career growth in a fast-paced, international environment.
•24 days of paid vacation, plus comprehensive medical and life insurance and monthly food vouchers.
•Access to premium learning platforms, company-sponsored certifications, and continuous development opportunities.
•Recognition through the Employee Recognition Program.
•Employee Referral Program with rewards for referring talent.
•Discounts and special offers with the employee badge.
•24/7 support for employees and their families, with wellbeing resources.
•Participation in community-focused initiatives connecting colleagues through engaging experiences.
Please send your CV in English. Only shortlisted candidates will be contacted.
DXC's work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
