ING

AI Product Owner

In short

This role leads the strategy, governance and delivery of AI and Generative AI initiatives for ING's Wholesale Banking business, managing AI Analysts and Copilot Studio Developers. It is posted by a global bank with operations in about 40 countries, based in Manila. The position demands 7+ years in AI, automation or digital transformation, expertise in GenAI, LLMs, prompt engineering, AI governance and the Microsoft Copilot ecosystem, plus strong stakeholder and people leadership skills.

AI Product Owner (Lead)
Shape the Future of AI at ING
Artificial Intelligence is transforming the way businesses operate. As our AI Product Owner (Lead), you will define and drive the AI strategy that helps Wholesale Banking deliver smarter, more efficient and more valuable experiences.
Role Summary
Lead the strategy, governance and delivery of AI and Generative AI initiatives across the organization. Lead AI Analysts and Copilot Studio Developers while ensuring business value, compliance and responsible AI practices.
About the Team
We partner with business leaders and technology teams to identify opportunities and deliver scalable AI solutions that improve productivity and decision-making.
Required Skills & Experience
•7+ years in AI, automation or digital transformation
•Banking, shared services or BPO experience preferred
•Expertise in GenAI, LLMs, prompt engineering and AI governance
•Experience with Microsoft Copilot ecosystem
•Strong stakeholder and people leadership skills
What You Will Do
•Define and execute AI and GenAI roadmap
•Lead end-to-end AI delivery
•Oversee use case prioritization
•Drive AI governance and compliance
•Measure benefits realization
•Lead AI adoption and training programs
What We Offer
Opportunity to shape enterprise AI strategy, work with innovative teams, influence senior stakeholders and drive meaningful business transformation.
How to Apply
Apply through the ING Careers site and submit your application in Workday.
About ING
With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business.

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