Plum

AI/ML engineer in fintech

In short

Senior AI/ML engineer role at Plum, a fintech building a proactive money-growth platform, focused on designing and maintaining the company's internal AI Platform used across product teams. The role requires 5+ years of backend/platform engineering experience, hands-on work with LLMs, RAG, agentic frameworks (LangChain, LangGraph, CrewAI, ADK), and cloud platforms (GCP preferred), plus strong observability and reliability skills. Hybrid work in Cyprus (Nicosia), London or Athens offices, at least 2 days/week on-site.

About Plum
Millions of people want to grow their money but don't know where to start. More than 90% of adults don't access traditional financial advice. That's the gap Plum was built to close. We're building the proactive money platform that makes it easy for people to smartly and sustainably grow their money. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, we've got your back.
Responsibilities
•Design, build, and maintain a robust, scalable, and cost-effective AI Platform that supports AI initiatives across the organization
•Develop and maintain internal frameworks, libraries, and services used by multiple product squads
•Establish and promote best practices around prompt engineering, AI guardrails, and AI evaluation methodologies
•Build platform capabilities that enable teams to safely deploy, monitor, and iterate on AI-powered applications
•Configure and maintain tracing, monitoring, observability, and incident management solutions to ensure platform reliability
•Partner closely with product and engineering teams to understand their needs and provide scalable platform solutions
•Continuously improve developer experience and platform adoption across the organization
Requirements
•5+ years of experience in Software Engineering, Backend Engineering, or Platform Engineering
•Strong experience building and maintaining backend systems and distributed services in production environments
•Experience designing developer platforms, internal tooling, shared services, or infrastructure that supports multiple engineering teams
•Hands-on experience building AI-powered applications and services using modern LLM frameworks and agentic architectures
•Good understanding of modern AI concepts and practices, including: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Prompt Engineering, AI Guardrails, AI Evaluation Frameworks
•Experience with AI frameworks such as Agent Development Kit (ADK), LangChain, LangGraph, CrewAI, or similar
•Experience working with cloud platforms such as Google Cloud Platform (preferred), AWS, or Azure
•Strong understanding of system reliability, observability, monitoring, and incident management
•Experience with Infrastructure as Code and cloud-native architectures
Nice to have
•Previous experience working within a Platform Engineering team is a strong plus
Conditions & Benefits
•Own part of the company you're helping grow through stock options
•Private health insurance
•Annual training budget
•Plum Premium for free
•Competitive referral scheme
•Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus
•Team breakfasts and team lunches
•25 days holiday + bank holidays
•45 work-from-anywhere days to give you flexibility to work your way
•2 weeks sabbatical after 4 years to take the break you deserve
•Enhanced parental leave
•1 paid volunteering day annually
•Annual team trip to a surprise destination!
•A fun, inclusive company culture

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