commercetools

AI engineer in commerce

In short

AI Engineer role building agent orchestration, MCP integration layers, and generative-UI experiences for a commerce platform company. Requires 5+ years shipping production software, 2+ years building production LLM applications, hands-on experience with UI protocols (A2UI, AG-UI, MCP-UI), and strong Python/TypeScript/React skills. Hybrid role based in Berlin, full-time, mid-level.

About
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked.
Responsibilities
•Build agent loops and orchestration: tool use, structured outputs, business-rule enforcement, graceful failure
•Build the integration layer (via MCP) that lets agents securely call backend systems and business APIs
•Render model output into live, streamed, accessible UI via generative-UI protocols
•Ground models in real data: retrieval, embeddings, and feedback loops that actually close
•Treat evals as a first-class system - provable improvement, not vibes
•Take a capability from prompt-in-a-notebook to a measured, guard-railed production feature
Requirements
•Shipped full-stack apps to production and owned them end-to-end: frontend through backend to deploy and operate, not handed off at a layer boundary
•5+ years shipping production software, 2+ building with LLMs in production (real users, not demos)
•Hands-on experience with UI protocols (A2UI, AG-UI, MCP-UI, or similar). You've built against a generative/agent-driven UI protocol, not just consumed a REST API
•The AI spine: prompt/context engineering, agents, tool use, structured outputs, evals, MCP
•Python and TypeScript/Node + React; comfortable with async, streaming, and observability
•Working fluency with retrieval/embeddings and SQL
Nice to have
•Fine-tuning/distillation, e-commerce or marketplace systems, and a track record in 0→1
Benefits
•Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
•Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
•Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
•Our equity participation program allows you to share in our success

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