Description
This role focuses on designing and implementing an AI-enabled foundation for a growing e-commerce operation. The primary objective is to assess current business information, resources, and tools, and structure them into a cohesive system that supports ongoing workflows. The successful candidate will advise on suitable AI tools, integrations, and architecture, ensuring the solution is scalable and practical for a non-enterprise environment.
Responsibilities
•Evaluate existing business data, resources, and operational tools to identify integration opportunities
•Design an AI-driven system architecture tailored to e-commerce workflows and business needs
•Recommend and implement suitable AI tools and integrations for customer service, data analysis, and marketing automation
•Develop solutions for automatic updating and connection of customer-service databases
•Analyze business data to support marketing funnels and operational decision-making
•Outline project phases, deliverables, and required access or data for effective evaluation and implementation
•Collaborate with stakeholders to ensure alignment with business objectives and scalability
•Provide documentation and guidance for ongoing system maintenance and future enhancements
Requirements
•Proven experience in AI system integration, particularly within e-commerce environments
•Strong knowledge of CRM, customer-support data, and marketing workflow automation
•Proficiency with relevant AI tools, APIs, and cloud-based integration platforms
•Ability to analyze complex business data and translate requirements into practical solutions
•Familiarity with e-commerce platforms, databases, and automation tools
•Excellent communication skills for advising on architecture, tools, and implementation strategies
•Experience outlining project phases, comparable work, and technical documentation
•Ability to work independently and deliver scalable, maintainable solutions
•Availability for remote collaboration; flexible to accommodate project needs
Conditions
Not specified in the posting.
