About
Sumitomo Mitsui Finance Dublin Limited provides technology and operational support services for SMBC's universal banking business across EMEA. SMBC delivers corporate finance products and solutions, investment banking and advisory services, and global capital markets solutions.
Responsibilities
•Design, build, test, and deploy enterprise-grade automations using Tungsten Automation, UiPath, and Microsoft Power Platform
•Translate business processes and control requirements into secure, maintainable, and supportable technical solutions
•Provide senior developer expertise across workflow automation, robotic process automation, low-code solutions, APIs, and system integration
•Establish reusable components, patterns, and engineering standards to improve delivery quality, speed, and consistency
•Embed AI capabilities into automation workflows for document classification, extraction, validation, enterprise knowledge discovery, summarisation, and controlled content generation
•Design and implement agentic orchestration and multi-agent solutions, including agent coordination, task decomposition, tool use, shared context, and hand-offs
•Design human-in-the-loop controls, confidence thresholds, exception handling, and validation steps appropriate to business risk
•Integrate approved AI services, enterprise data sources, and automation platforms through secure APIs and connectors
•Evaluate automation and AI capabilities through proofs of concept, assessing value, risk, and scalability
•Own automation platforms end to end, including architecture, roadmap, environments, upgrades, licensing dependencies, capacity, and service health
•Define and enforce platform guardrails, development standards, release controls, access models, and operational procedures
•Act as the senior technical authority for solution design, engineering quality, and platform decisions, collaborating with architecture, infrastructure, security, risk, and support teams
•Mentor developers, review designs and code, and improve engineering capability across internal teams and delivery partners
•Manage vendor engagement and provide informed challenge on product direction, technical issues, and service performance
•Ensure solutions comply with information security, data protection, records management, model and AI governance, change management, and audit requirements
•Maintain technical documentation, support artefacts, control evidence, and traceability across the automation lifecycle
•Monitor platform performance, automation outcomes, cost, failure trends, and operational risk, and drive continual improvement
•Promote responsible AI use through transparency, data minimisation, access control, output validation, and appropriate human oversight
•Partner with business teams to identify, assess, and prioritise automation opportunities based on strategic value, feasibility, risk, and supportability
•Communicate complex technical topics to engineering, operations, risk, and senior business stakeholders
•Coordinate delivery across internal teams, suppliers, and third parties, ensuring clear ownership, dependencies, and acceptance criteria
•Support business cases, delivery estimates, technical roadmaps, and benefits tracking for automation initiatives
Requirements
•Substantial professional experience in automation technology, including senior developer or engineering responsibility for production solutions
•Hands-on delivery experience with at least two of Tungsten Automation, UiPath, or Microsoft Power Platform, with strong capability across the overall landscape
•Experience owning an enterprise automation platform or service in a controlled production environment
•Experience designing and implementing AI-enabled automation, particularly intelligent document processing, knowledge discovery, summarisation, or content generation
•Practical experience designing and delivering agentic orchestration or multi-agent solutions with controlled coordination between specialised agents, enterprise tools, and data sources
•Experience integrating automation platforms with enterprise applications, document repositories, databases, and APIs
•Proven delivery in a controlled enterprise environment, with a strong understanding of security, resilience, change, audit, and data-governance requirements
•Experience leading technical design and developing other engineers
•Ability to take personal ownership of complex problems and drive them to stable production outcomes
•Knowledge of Tungsten Automation workflow and intelligent document-processing technologies
•Knowledge of UiPath development and orchestration for attended and unattended automation
•Knowledge of Microsoft Power Platform, including Power Automate, Power Apps, AI Builder, Dataverse, Copilot Studio, and custom connectors
•Knowledge of workflow and RPA design patterns, reusable frameworks, exception handling, queues, scheduling, and workload management
•Knowledge of API integration, REST services, authentication, event-driven integration, and structured data formats
•Knowledge of source control, peer review, automated testing, CI/CD, and environment promotion
•Knowledge of observability, support diagnostics, audit logging, performance monitoring, and operational resilience
•Knowledge of intelligent document processing, including classification, extraction, validation, and human review
•Knowledge of knowledge search and retrieval over approved enterprise content, with appropriate grounding and access controls
•Knowledge of generative AI integration for summarisation and content generation, with safeguards for accuracy, confidentiality, and responsible use
•Knowledge of agentic AI patterns, including multi-agent orchestration, planning, tool calling, agent-to-agent hand-offs, context management, guardrails, observability, and human-in-the-loop controls
•Knowledge of data handling, privacy, retention, security classification, and role-based access control
•Hands-on engineering leadership, with the ability to work across architecture, development, troubleshooting, and stakeholder engagement
•Strong ownership and accountability for quality, reliability, controls, and long-term maintainability
•Pragmatic judgement and ability to balance innovation, delivery pace, operational risk, and regulatory expectations
•Clear communication skills and ability to influence senior stakeholders and coach technical colleagues
•Structured, analytical, outcome-focused approach, with high standards of documentation and delivery discipline
Nice to have
•Experience in banking, capital markets, corporate banking, or another highly regulated industry
•Experience rationalising or integrating multiple automation platforms and defining a target-state capability roadmap
•Knowledge of Azure services, Microsoft 365 integration, SharePoint, Teams, and enterprise identity patterns
•Experience working with operational risk, compliance, information security, architecture, and internal audit stakeholders
•Relevant Tungsten Automation, UiPath, or Microsoft Power Platform certifications
Conditions
•The anticipated salary range is €72,000.00 – €134,000.00; the final offer depends on skills, experience, role scope, location, and relevant market factors
•May be eligible for a discretionary incentive award and a competitive benefits package, including pension provision
•Competitive paid leave days
•Private medical insurance, life insurance, and invalidity insurance
•Mental wellbeing support, including counselling and coaching services
•Learning and development opportunities and career progression opportunities
•Hybrid and flexible working
•Sport & Social Clubs and Diversity and Inclusion networks
