Requirements
•French Language Expert
•Sound understanding of insurance products
•Data mining, Reporting and Analysis
•Database administration/development
•B.COM / M.COM / MBA with French Language Expert
Responsibilities
•Carry out activities to support the Accounts Receivable cycle and subprocesses
•Calling customers for payments, payment processing, credit notes, write offs, reconciliations and reporting
•Required to interact with customers and agree before processing invoices
•Resolve all customer queries and requests coming via e-mails/tickets within the agreed SLA
•Perform account reconciliation between data from different systems
•Maintain exception logs for process related exceptions as and when they occur for knowledge retention
•Provide audit support where required
•Prepare reports as per requirements