Описание: Emerging Travel Group is a global travel-tech company operating brands across more than 220 source markets. It develops online booking platforms for individual tourists, travel agents, companies organizing business trips, and hoteliers.
Задачи:
•Maintain and develop relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies
•Collaborate with sales to identify, assess, and support growth opportunities in the defined territory
•Conduct follow-up communications to provide system training and improve partners' understanding and use of the platforms
•Position and promote the client's brand through product presentations and industry networking events
•Advise on resolving incident-related matters affecting partners and facilitate timely communication between involved parties
•Oversee payment-related processes, including transaction verification and control
•Provide recommendations to ensure the accuracy and integrity of payment operations
•Prepare and submit regular reports using the client's CRM and internal systems
•Provide analysis and insights on partner activities, market developments, and relevant metrics
Требования:
•At least 1 year of successful experience in account or customer management, or business development for B2B companies in the travel industry
•Understanding of the region's travel market and B2B travel networks, including tour operators, travel agencies, travel management companies, and OTAs
•Fluent English and either Lithuanian, Latvian, or Polish
•Analytical skills and experience with data-driven, metrics-driven decision-making
•Strong numerical skills
•Proactive, ambitious, motivated, action-oriented, and results-focused
•Interest in innovative technology and comfort with a fast-changing business environment
•Team-oriented mindset
•Ability to understand and work across a wide range of cultural contexts
•Nice to have: Other languages
Условия:
•Flexible schedules
•Internal adaptation, training, soft skills, and leadership development programs
•Partial compensation for external training and conferences
•Corporate English school with group and individual lessons and speaking clubs
•Corporate prices on hotels and travel services
•MyTime Day Off: an extra non-working day without loss of compensation
•Up to 10% of travel time may be required
